Featured HTG Peer Group Content

  1. The Best Business Advice: Don't Worry About What Other People Think 7/15/2015

    I grew up in a family where advice was flowing most of the time, whether solicited or not. My dad was always providing his perspective on life and all things happening around us. For a lot of years, I really didn’t appreciate it so much. But as I grew older and actually began to listen to what he said, it suddenly became a lot more relevant. Now that he’s gone especially, I recognize the brilliance of much of what he shared and wish he were still here as I know I have more to learn.

  2. Ask Coach: How Can IT Solutions Providers make Quadrant II Time More Effective 6/25/2015

    What Should Solutions Providers Do During Quadrant II Time To Make IT More Effective? Time for a bit of wisdom from Nebraska. Vietnam veteran, retired U.S. Senator from Nebraska, and former Secretary of Defense Chuck Hagel once said that America would be better off if more of her leaders would spend more time looking out the window thinking. Warren Buffet, Omaha’s favorite son and the world’s most successful investor, has said the most important meeting he has every week is the meeting he has with himself. Strategic leaders spend time alone … thinking. That is wisdom.

  3. Efficiency, Productivity, Lower Turnover Costs: The ROI Of Employee Reviews 6/23/2015

    In my last post I spoke about the need to have quarterly “un-reviews” and why they can be an effective and useful tool in managing your employees. I also mentioned that annual reviews are an equally important part of any organization’s performance management strategy.  From increased employee satisfaction to an increased bottom line, properly executed reviews can absolutely be utilized to maximize your return on investment.

  4. 5 Key Takeaways From The HTG 2015 Service Summit 6/18/2015

    The content day at the HTG Q2 Peer Group meetings in Dallas included the Service Summit. The Service Summit included content directed at the service delivery side of our HTG member companies.

  5. 20 Great Books That Can Help Build Your IT Solutions Provider's Leadership Team 4/14/2015

    Building a leadership team is an ongoing challenge. Yet it is one of the single most important tasks an owner/entrepreneur must do. Fortunately, there are many great books that can help make the task a little simpler.

  6. 4 Tips For Improving Financial Reporting 4/14/2015

    Accurate and timely financial reporting can be a valuable tool in managing any size business. A leadership team equipped with accurate financial data is empowered to make quicker, more informed decisions and effectively keep up with changing market conditions.

  7. 25 “Leadership Learnings” To Help You At The Helm Of Your IT Solutions Provider 4/9/2015

    I am blessed to be able to spend a lot of time with leaders from all over the globe. Over the years, I’ve collected some observations about the disciplines and habits they live by. Here is a compilation of things I’ve observed and learned as I’ve watched these leaders do what they do.

  8. Ask Coach: How To Connect Better With People (In Particular Your IT Solutions Provider Staff) 4/8/2015

    Q: How can I better connect with people (and in particular, my staff)? Coach: What do Maxwell Smart’s shoe phone and the movie My Big Fat Greek Wedding have in common? Both teach valuable lessons on effectively connecting with others.

  9. Top 10 Pieces Of Advice For A Growing MSP (If I Only Knew Then…) 4/6/2015

    Building a managed services practice is a tedious and never ending process. I first got involved in building a managed service practice at HTS (Heartland Technology Solutions), back in 2005 when the topic became a focus for our HTG group. I sold HTS in 2012, but I still vividly recall the meeting in Madison, Wisconsin, when the group debated the idea of managed services — this concept of providing flat fee services for a monthly rate.

  10. How To Quickly Integrate A New Salesperson Into Your IT Company, Part 1 3/30/2015

    I was asked by one of our peer group members to provide some advice as it related to the hiring and onboarding of a new salesperson. The potential hire did not have an IT industry background.  So my advice to him was twofold, focusing around how to get the non-IT person up to speed and how to quickly integrate the new hire into their company.