Featured Articles

  1. Don’t Sell Short Your Market Specialization
    5/15/2014

    Last month, Business Solutions (BSM) and ScanSource partnered to hold our first Smart VAR Healthcare Summit. The one-day event was designed to give VARs the unique perspective, IT needs, and decisionmaking process of healthcare providers.

  2. Verizon Data Breach Report: Everyone Is Vulnerable
    5/9/2014

    In an effort to gain further insight into the ever changing landscape of data breaches, Verizon has released a report, covering 50 global organizations, 1,367 data breaches, 95 countries and 63,437 security incidents in 2013. The report provides a month-by-month breakdown of breaches and security threats across the year.

  3. The Critical Diversify Or Die: Move Into MPS
    4/21/2014

    This office supply company’s foray into managed print services (MPS) brought in a new, multimillion-dollar, recurring revenue stream that’s offsetting its shrinking office products business and positioned it for growth.

  4. Book Review: The Trusted Advisor
    4/7/2014

    Our industry — both reseller and vendor executives — would benefit if we all followed the principles outlined in The Trusted Advisor  by David Maister, Charles Green, and Robert Galford. Successful channel companies try to help their clients; mediocre companies are just pushing products.

  5. The ASCII Group Provides First Guide To Managed IT Services Sales Tax
    4/4/2014

    California responds with answers about charging state sales tax, and group is preparing guides for solutions providers in other states.

  6. Government IT News For VARs — March 12, 2014
    3/12/2014

    In the news, the proposed federal IT budget for 2015 totals a little less than 2014 — mostly related to the Defense Department’s requested tech budget. In other news, MeriTalk announces the “Fed RAMP OnRAMP” portal to help with the government transition to cloud computing, and the OTSP seeks comments from you on the impact of Big Data on privacy, the economy, and public policy.

  7. Convert Break-Fix Customers To Managed Services Through MPS
    2/13/2014

    Addressing a community health center’s printer, copier, and fax environment with a managed print service (MPS) contract was a key prerequisite to selling managed services.

  8. Education IT News For VARs — January 10, 2014
    1/10/2014

    In the news, Knewton and Cengage partner to enhance a platform with adaptive learning, schools are finding “assistive” uses for technology, and a new platform assesses and provides feedback on written assignments. 

  9. Baby Steps: Better Planning, New Priorities Inch Partners Toward Growth
    1/9/2014

    Channel partners are realizing a small but measurable uptick in growth and overall revenue fueled in part by an increase in prudent business planning, new research from The 2112 Group finds.

  10. Recommended VAR Reading: The Challenger Sale
    11/18/2013

    I read The Challenger Sale about a year ago and have been testing its principles and techniques whenever I can. I think the business-to-business sales methods taught in this book are the real deal and could have a significant impact on VAR organizations as they strive to be trusted advisors.