White Papers & Case Studies

  1. The Importance Of Data In A Managed Service Business
    9/29/2017

    In the super fast-paced world of technology, it can be hard to be in “the right place at the right time” to catch a trend and capitalize on it. Well, if you’re an IT service provider today, this is the right place and the right time! The hottest trend today is Big Data. And the people best placed to make use of that data are service providers who monitor and manage resources.

  2. Building Backup As A Service (BAAS): An MSP Guide To Implementation
    9/29/2017

    Everyone needs backup. But, it is a thankless job, one that adds no real competitive advantage - and when things go wrong there is nothing but blame. And things far too often do go wrong. Tape backup in particular is prone to error.

  3. Backup Is Broken & Needs A Revolution To Fix It
    9/29/2017

    There’s a vast need for efficient, affordable data backup  that  satisfies enterprises and small businesses alike. The current model isn’t cutting it. A catastrophic failure can put them out of business faster than you can imagine.

  4. 5 Steps To Take Backup From Good 2 Great
    9/18/2017

    I f you have been in the IT service business for a while, you likely have the basics down for backup. You probably have some revenue coming in from the service, and you might even have saved your clients a few times from severe data loss.

  5. Work-Stations: Disaster Recovery's Untouched Opportunity
    9/18/2017

    Often, the mention of Disaster Recovery produces thoughts of monsoons and hurricanes, complete chaos, no power, etc. In reality, for many businesses a disaster is simply as an event that creates an inability for the business to function. Disasters come in many shapes and sizes – the natural disasters we all think about, but also chemical spills, building fires, broken water pipes, and, on a much smaller scale, a virus-infected server.

  6. Choosing An Online Backup Tool: Why Speed Should Be A Consideration
    9/18/2017

    Backup isn’t just about storing copies of your customers’ data; it’s really more about what happens when you need to restore it. You see, the more often    you back up, the more up-to-date the data is when the time comes to restore it. Much of this is driven by the backup window, which is the time it takes to perform a backup without impacting system and network performance. Performance degradation is one reason backups are usually done during off- peak hours.

  7. Becoming A Managed Security Services Provider: Why A Layered Approach To Security Is Essential
    7/27/2017

    Focusing your managed services business on cybersecurity creates several opportunities to increase margins; most significantly, by implementing layers of security at client sites, you can reduce costly security-related issues. Understanding that effective cyberdefense involves multiple layers of technology is crucial, as is the understanding that customer disruption is a revenue killer in the world of the managed services provider (MSP).

  8. Cybersecurity: Can Overconfidence Lead To An Extinction Event?
    7/3/2017

    In this 2017 security survey, the overall responses strongly suggest that executive boards of enterprises and small to medium-size businesses (SMBs) are confident of their cyberthreat preparedness, low vulnerability, and data protection. The data reflects that their CIOs, heads of IT, and even their CISOs are all equally clear: we are secure.

  9. 2017 State Of The MSP Report
    5/4/2017

    Datto surveyed 1,200 managed service providers (MSPs) about their daily lives both in and out of the office and published the results in this report. Download and learn all about today’s IT service professionals, from sports fandom and favorite podcasts to current business challenges and best MSP resources. Star Wars or Star Trek? We uncover that too.

  10. Lead Generation Made MSPeasy
    2/7/2017

    Lead generation is a major pain point for managed service providers (MSPs), who often lack the time and resources necessary to dedicate to marketing efforts. In this eBook, we highlight a wide variety of tried-and true-methods for driving solid prospects into your sales pipeline.