In the super fast-paced world of technology, it can be hard to be in “the right place at the right time” to catch a trend and capitalize on it. Well, if you’re an IT service provider today, this is the right place and the right time! The hottest trend today is Big Data. And the people best placed to make use of that data are service providers who monitor and manage resources.
Everyone needs backup. But, it is a thankless job, one that adds no real competitive advantage - and when things go wrong there is nothing but blame. And things far too often do go wrong. Tape backup in particular is prone to error.
There’s a vast need for efficient, affordable data backup that satisfies enterprises and small businesses alike. The current model isn’t cutting it. A catastrophic failure can put them out of business faster than you can imagine.
I f you have been in the IT service business for a while, you likely have the basics down for backup. You probably have some revenue coming in from the service, and you might even have saved your clients a few times from severe data loss.
Often, the mention of Disaster Recovery produces thoughts of monsoons and hurricanes, complete chaos, no power, etc. In reality, for many businesses a disaster is simply as an event that creates an inability for the business to function. Disasters come in many shapes and sizes – the natural disasters we all think about, but also chemical spills, building fires, broken water pipes, and, on a much smaller scale, a virus-infected server.
Backup isn’t just about storing copies of your customers’ data; it’s really more about what happens when you need to restore it. You see, the more often you back up, the more up-to-date the data is when the time comes to restore it. Much of this is driven by the backup window, which is the time it takes to perform a backup without impacting system and network performance. Performance degradation is one reason backups are usually done during off- peak hours.
Focusing your managed services business on cybersecurity creates several opportunities to increase margins; most significantly, by implementing layers of security at client sites, you can reduce costly security-related issues. Understanding that effective cyberdefense involves multiple layers of technology is crucial, as is the understanding that customer disruption is a revenue killer in the world of the managed services provider (MSP).
In this 2017 security survey, the overall responses strongly suggest that executive boards of enterprises and small to medium-size businesses (SMBs) are confident of their cyberthreat preparedness, low vulnerability, and data protection. The data reflects that their CIOs, heads of IT, and even their CISOs are all equally clear: we are secure.
Datto surveyed 1,200 managed service providers (MSPs) about their daily lives both in and out of the office and published the results in this report. Download and learn all about today’s IT service professionals, from sports fandom and favorite podcasts to current business challenges and best MSP resources. Star Wars or Star Trek? We uncover that too.
Lead generation is a major pain point for managed service providers (MSPs), who often lack the time and resources necessary to dedicate to marketing efforts. In this eBook, we highlight a wide variety of tried-and true-methods for driving solid prospects into your sales pipeline.