Founded in 2016, Grayson Data Services is a Louisiana-based MSP that delivers a range of managed IT solutions, from application development and security analysis to cloud backup and disaster recovery. The company serves about 25 customers in a diverse set of industries and utilizes over 5 terabytes for backup storage.
The Challenge: Control and Cost-Efficiency
As a small MSP with only four employees, Grayson places a premium on keeping cost margins in check. At the same time, the company requires high performance and fine-grained control over its software and systems in order to support the varying needs of its customers.
The company, which uses AWS for cloud storage, initially struggled to find a backup and disaster recovery solution that satisfied its needs. In particular, a product that could support all of the business apps that it manages, while also providing the requisite data security and backup speed.
These requirements proved especially challenging after the company expanded its services to include mobile clients, according to Kenny Grayson, the company’s CIO and Systems Engineer.