Bernadette Wilson

Craig Tieken VP of product implementations for TransFirst answers Business Solutions’ questions about the increase in consumer interest in mobile wallets since the announcement of Apple Pay — and the drivers that will move this technology forward. Tieken also suggests educating your merchant clients on the advantages of semi-integrated solutions.    Continue Reading..

CoreDial CEO Alan Rihm made four predictions for the channel, cloud, cloud communications, and SMBs for 2015. He shares the reasons for his predictions in this Q&A with Business Solutions.  Continue Reading..

Beatta McInerney, business development manager, payments, for ScanSource POS and Barcode, offers advice to VARs on helping their merchant clients avoid liability for credit card fraud after the October 1, 2015, liability shift date. She points out data breaches — not the liability shift — are more motivating to merchants who are transitioning to EMV-enabled systems, and reminds VARs about the time it takes to obtain an EMV terminal...  Continue Reading..

Lars Pedersen, Creditcall’s new CEO, answers Business Solutions’ questions on progress in the U.S. toward EMV adoption, challenges IT solutions providers are facing, and resources available to solutions providers.    Continue Reading..

Knowledge Vault CEO and co-founder Christian Ehrenthal explains when to consider Analytics-as-a-Service over an on-premises platform, how to address your customers’ concerns over security, and why this is the time to consider offering Analytics-as-a-Service.  Continue Reading..

Ray Renteria, Vice President, Products, Avention tells how Big Data can benefit sales and marketing teams and how the IT channel can equip their customers to tap into Big Data’s potential.  Continue Reading..

Customers are beginning to use the latest release of Autotask’s IT business management solution featuring a new user interface (UI). The company developed the UI’s “human-centered” design with goals of improved usability and workflow and less complication, along with elevated intelligence via dashboards that present data in ways that are most meaningful to the user.  Continue Reading..

Dell Software is taking a different approach to conveying the benefits of partnering with its company. Dell Software’s MSP Calculator, which you can access at the CloudRunner portal, shows potential partners how much money they can make — in the context of their own business — providing services through Dell Software.   Continue Reading..