Editor's Notebook

  1. GFI MAX Customer Conference 2013: Editors Notebook Day 1

    Day 1 of GFI MAX’s Customer Conference is under way here at the MGM Grand in Las Vegas. A quick look at the itinerary for today brought one word to mind: wow. GFI has today loaded with educational information from start (9:00am) to finish (5:45pm, which is when the pool party begins).

    While we’re only midway through the sessions, I stepped away to share just some of the notes I’ve taken from the event.

  2. 3 Tips Every Managed Services Provider Should Know

    If you’re a reseller new to the managed services model or an established MSP looking to hit the next level of your business, Thomas Clancy Jr., partner and manager of sales and operations for Valiant Technology, says a simple formula has been instrumental to Valiant’s success. His lessons are to the point, actionable, and very relevant.


  3. Ready To Drink At Austin’s ASCII Success Summit

    Jim Roddy, president, Business Solutions magazine, looks forward to "drinking in" all the information from the educational sessions at the ASCII Success Summit, September 18-19 in Austin, Texas.

  4. Are Your Managed Services Customers Pining For The Break-Fix Days?

    One of the recurring themes I hear from MSPs is that it’s possible to do such a good job fixing a customer’s network and other IT issues that things just don’t break like they used to. So, where’s the problem, you ask?

  5. Peer-To-Peer: Make Changes To Increase Managed Services Sales

    Sean Vojtasko, executive VP at BlueWave Computing, shares internal sales process changes that BlueWave Computing instituted to increase managed services sales.

  6. Why Putting Off Selling MPS Is Risky Business

    When I ask most managed services providers about what kinds of IT assets they monitor for their customers, answers such as “servers, routers, switches, firewalls, PCs, laptops, and even mobile devices” are common responses. Less common responses include...

  7. Managed Services And Networking News From August 2013

    Each month, Business Solutions collects and sorts through all the relevant channel news so you don't have to. This month in Managed Services and Networking, companies announce new products, new solutions, and an expanded partnership.

  8. Healthcare IT News For VARS— August 29, 2013

    Business Solutions searched recent headlines for news of interest to VARs serving clients in the healthcare industry.

  9. ASIS 2013 Strengthens Security Profession To Face Challenges

    ASIS 2013, “Smart, Strategic, Secure,” is designed for “security professionals looking for real solutions to real challenges.” The seminar and exhibition, an annual industry event for security professionals, will take place Sept. 24 to 27 at McCormick Place, Chicago.

  10. Do You Make These Mistakes Selling Cloud Backup?

    Are you struggling to see the profits you expected when you added cloud-based backup services to your portfolio? During a recent interview with Business Solutions for the article, "Don't Assume Your Salespeople Can Sell Cloud Backup, " two industry leaders explained that there are common mistakes MSPs make when it comes to implementing and selling these services that might be standing in the way success.