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  1. Technological Consideration When Transitioning From VAR To MSP: Business Edition 3/15/2019

    I previously wrote about the importance of considering the variety of technological shifts that need to occur for a VAR to successfully transition to MSP from a sales perspective. But these considerations don’t end there: You also have to anticipate the need to essentially overhaul your technology infrastructure to accommodate not just these new tools, but also to provide on-going technical support for your customers.

  2. Technological Consideration When Transitioning From VAR To MSP: Sales Edition 3/1/2019

    When planning your transition from VAR to MSP, one of the main factors to consider is the variety of technological shifts that need to occur for the change to be successful. Your sales team is going to be selling an entirely new suite of solutions with a different value proposition and process. They will need the training and sales tools necessary to make a successful transition.

  3. So, You Want To Start An MSP 2/12/2019

    Over the last year or so I've noticed a sharp increase in the number of questions being posted to MSP forums that relate to starting an MSP or moving from a break-fix model to an MSP model. This is to be expected as the model becomes more well known and more entrepreneurs start MSPs, but some of the questions that are posted send a chill down my spine.

  4. Backup And Disaster Recovery Bring Big Opportunity To CSPs With Cybersecurity Offerings 1/24/2019

    Cloud service providers are on tap and ready to help companies stay ahead of cybersecurity threats, which is one of the biggest growth opportunities for 2019. Following are key areas to consider as you launch your growth strategy and prepare for the year ahead.

  5. 5 Tips For Malware Damage Recovery Success 1/17/2019

    In dealing with recovery from a malware infestation, it is vital the IT Support Technician consider all the various forms of damage that may have occurred.  Only by recognizing and investigating all of these categories can you ensure a successful recovery.

  6. Digital Business Transformation: 4 Recommendations For Success 12/19/2016

    DBT is the overarching strategy that guides the reimagining of the business in a customer-first, networked world. It is the thread that unites the organization’s digital efforts and compels business leaders to radically rethink the ways in which the business will meet customer needs in an always-on world. By Sheldon Monteiro, global Chief Technology Officer, SapientNitro

  7. 3 Premium Ways To Prevent IT Project Failure 11/8/2016

    It is an unfortunate reality most IT projects don’t end well; in fact researchers found 68 percent end up marginal or outright failures. For software-related projects, only 16.2 percent are completed on time and on budget. If you are a large organization, that number drops to 9 percent. Many never realize the promised value or ROI.

  8. The Myth Of Threat Intelligence In The Channel, And An Intelligent Hybrid Security Approach 11/7/2016

    Over the last year, Threat Intelligence (TI) has become a hot topic for the cybersecurity industry. Organizations of all sizes are looking to the channel to provide recommendations on what to purchase, how to implement, and how to gain the greatest value from TI. It is therefore critical the channel clearly understands what TI is, and how organizations can capitalize on its value.

  9. Warning: What You Need To Know About The Security Workforce Crisis 11/4/2016

    Is the shortage of trained security people the greatest vulnerability?

  10. 3 Best Practices For Securing Customer Data At Multiple Locations 11/3/2016

    For customers operating from a single location, protecting data, applications, and IT infrastructure can be fairly simple and straightforward. Yet, when a customer has multiple locations, branch offices, or remote workers, data protection and cybersecurity can begin to pose a significant challenge — one savvy MSPs can expertly address when they put the right tools in place and adopt the following best practices for ensuring data security at multiple locations.