ECM Articles
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Capitalize On This Golden Age Of Technology Innovation
12/12/2014
Managed IT services are expected to grow at a CAGR (compound annual growth rate) well into the double digits.
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Why A PSA Solution Should Be A Part Of Every IT Provider’s Business
10/16/2014
Utilizing PSA solutions can help VARs save valuable hours while providing the tools to improve customer service and generate new revenue.
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You Probably Aren’t As Unique As You Think
8/14/2014
What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?
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Jump-Start Your As-a-Service Transition
7/17/2014
As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.
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Life-Changing Content, Just For You
6/16/2014
If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.
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Don’t Sell Short Your Market Specialization
5/15/2014
Last month, Business Solutions (BSM) and ScanSource partnered to hold our first Smart VAR Healthcare Summit. The one-day event was designed to give VARs the unique perspective, IT needs, and decisionmaking process of healthcare providers.
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The Critical Diversify Or Die: Move Into MPS
4/21/2014
This office supply company’s foray into managed print services (MPS) brought in a new, multimillion-dollar, recurring revenue stream that’s offsetting its shrinking office products business and positioned it for growth.
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Convert Break-Fix Customers To Managed Services Through MPS
2/13/2014
Addressing a community health center’s printer, copier, and fax environment with a managed print service (MPS) contract was a key prerequisite to selling managed services.
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Financing Options Your Customers Will Love
1/17/2014
Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.
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How Selling Managed Print Services Protects Your Business
9/16/2013
This MSP’s (managed services provider’s) decision to become MPS-certified paid off when it landed a six-figure project with the Major League Baseball (MLB) Network.