APG Articles
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EMV Making Slow Progress
4/12/2017
The adoption of EMV technology (Europay, MasterCard and Visa) at the POS in the U.S. has been slow and, at times, confusing. When the deadline for merchants to start accepting EMV chip-enabled cards passed in October 2015, more than two-thirds of merchants weren’t ready for the switch.
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Still Not Comfortable With Millennials? Wait Till You See Generation Z
3/6/2017
Employers are still coming to terms with how to accommodate the work habits of millennials. You remember Millennials, the generation that reached adulthood around 2000 and brought a fair amount of change. They prefer flexible hours, have a strong sense of work/life balance, and want to be rewarded for their work with clear career advancement opportunities.
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2017 Outlook: Eight POS Trends To Watch
1/11/2017
Each new year brings changes, reaffirmation of trends and patterns, and new developments. In the retail and hospitality space, expect to see in 2017 a continuation of the trend toward mobility, cloud-based solutions and the emergence of Unified Commerce strategies. Some belt-tightening is also likely as these industries wade through economic and political uncertainties, particularly in Europe.
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The Unknown Truth About Self-Checkout
12/12/2016
If you’ve been through a self-checkout lane at a supermarket or department store, you’ve probably concluded that “self” is more aspiration than reality. Something always seems to go wrong, prompting the self-checkout machine to inform you an attendant is on the way to help.
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Equipmag’s Paris Retail Week Focuses On Retail Innovation
10/12/2016
Cash management and retail innovation were among the hot topics during the Paris Retail Week 2016 show in mid-September. APG representatives attended the event, which drew more than 48,000 show-goers and about 1,000 companies.
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Boosting Cashier Etiquette With Cash Management Technology
6/29/2016
Technology gets a bad rap for changing human interaction in unwelcome ways – teenagers using their cellphones at dinner, lack of decorum in social media, and dangerous use of texting while driving, to name a few. So it’s nice when you can point to an example of technology improving human contact.
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Polymer Pound Notes To Redefine ‘Paying With Plastic’
6/3/2016
Come September, “paying with plastic” in the United Kingdom won’t necessarily mean swiping a charge or debit card. That’s because the Bank of England (BoE) is introducing a new polymer £5 bill – or “note” in the local parlance – and plans to follow it up with £10 and £20 denominations in 2017 and 2020, respectively.
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Customer Experience Grabs The Spotlight At European Retail Tech Shows
4/11/2016
If there was a prevailing trend discussed at the EuroCIS and RBTE retail tech trade shows this year, it was about making customer interaction easier. Everywhere you turned during the events, someone was talking about checkout solutions and business analytics that can help improve the customer experience.
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New POS Security Requirements Affect Industry Partners
3/11/2016
Retail businesses are constantly under attack by cybercriminals trying to steal payment card data – and in some cases, retailers are making it easier for hackers to succeed. In fact, credit card company Visa has found that improperly installed POS applications and merchant payment devices create the conditions hackers like to exploit to steal information.
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EMV Update: Most Merchants Aren’t Ready
9/30/2015
The shift to EMV (EuroPay MasterCard and Visa) payment cards became official on Oct. 1, but you could be excused for missing it. Despite all of the discussion over the past few years about this event, some cardholders still don’t have EMV cards and most merchants lack the capability to handle them.