Hackers and small businesses share one thing: they rely on email. Todays’ cybercriminals are organized and business-minded. They make investments and they expect returns. Some invest in big targets, such as Home Depot and Anthem. Others invest in massive attacks, such as ransomware and botnets.
You cannot claim to be a solutions provider unless you offer all of the obvious necessities to your potential business clients. Part of your role as a managed IT services provider is to help each client find the best solution(s) for their business — solutions that will save them time, save them money, and help them meet desired business outcomes, such as increased profitability, optimized employee productivity, and a more streamlined technology spend.
From intense policy and political debate in the U.S. to the effects of recent votes in Europe and rising debt levels in China, the path to going global for the channel has never seemed so lucrative. As someone with more than 15 years international experience, edgy resellers and IT service providers have been asking what one piece of advice I would offer to help in their global strategies. And, while this insight is focused on the IT channel, I believe these guidelines are applicable across multiple industries. So here it is: stay the course.
IT management, virtualized infrastructure teams, and service providers should offer DRaaS, disaster-recovery-as-a-service, make DR environments easy to operate, and focus on enhancement services that add value to replication technology and streamline the DR process. By Matt Sprague, Infrastructure Services Manager, Computer Design & Integration LLC
Customization used to be a bad word to many business owners. It was viewed as encumbering higher costs and depending on complex IT infrastructure. However, with the availability of more outsourced technology resources and the increased drive for innovation and marketplace gains, customization is becoming a more common business practice. By Kristen McAlister, President, Cerius Executives
Cloud sales have skyrocketed in recent years, but if the Software-as-a-Service (SaaS) industry expects to hit Forbes’ projected $67 billion by 2018, someone needs to address a very significant user abandonment problem. By Dave Hauser, General Manager, Cloud and Managed Services, PlumChoice
Midyear is the perfect time to evaluate your marketing programs. What’s worked? What hasn’t? And how can you switch things up to drive more leads and convert more prospects into customers? Even if you have limited budget and resources, you can still implement a high-return marketing program. Look at these four ways to recharge your MSP marketing.
When I first started managing, I thought a lot about myself: how I was doing with my team, how I didn’t want to be a terrible manager, things I could do to become a great manager. Yet when I first started out, the advice I got was “it’s not about you anymore.”
Cybercriminals are everywhere, and they target everyone — from SMBs to large enterprises, government agencies, nation states, and even political organizations including the Democratic National Committee (DNC), which announced in June its networks had been breached. Hackers are working 24 hours a day, seven days a week, 365 days a year to find and exploit vulnerabilities that allow them to steal confidential and sensitive data and sell it to the highest bidder. Are some more at risk than others? You bet.
The move to cloud-based computing is disrupting a familiar and lucrative business model for managed service providers (MSPs) and value added resellers (VARS) who have built their businesses on implementing and managing computing infrastructure for customers with traditional on-premises data centers – services now in dwindling demand. How do MSPs and VARs maintain revenue and relevance as customers increasingly go directly to cloud service providers for management of their cloud-based compute resources?