The Smart Way To Raise Your Managed Services Margins

By The Business Solutions Network

An MSP’s comprehensive IT and business consulting offering enables it to beat out a cheaper competitor and win a lucrative deal with a community bank.

Like many channel IT companies, MSP (managed services provider) Connecting Point’s offering has evolved over the past five years. One of the biggest changes, says Ted Warner, the company’s president, is replacing a la carte services with comprehensive IT and business services offerings. “We see ourselves as a general contractor,” says Warner. “We may not sell bandwidth or do cabling, but we often find ourselves working with these companies on our clients’ behalf to ensure their pricing and service level agreements align with our customers’ needs.”