Article | January 23, 2019

MSPs: Your Security Vendor Should Integrate With More Than Just Your RMM And PSA

Source: Webroot

By George Anderson, Webroot

3 Tips For Integrating Field Service Management Software And ERP

For many MSPs, integrating their security solution with their remote monitoring and management (RMM) and professional service automation (PSA) platforms is essential for doing business. Together, these platforms help lower the cost of keeping up with each client, ensuring profitable margins for a healthy, growing business.

For true providers of IT services—MSPs that sell services rather than licenses and take a holistic approach to client IT health—RMM and PSA integrations are critical for keeping track of hundreds or even thousands of unique endpoints and automating recurring operations for numerous clients.

Like many of the other features of our security solutions, our RMM and PSA integrations are custom-built with the needs of MSPs in mind. They’re designed to help MSPs create the most efficient, well-oiled versions of their businesses possible so that service is prompt, solutions are effective, and profit is preserved.