Managed Services, Backup And Recovery, And Networking News From July 2015
By The Business Solutions Network
Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, StorageCraft unveils a new cross-platform BDR, Seagate announces hybrid cloud data protection solutions, Tigerpaw and LabTech announce integration, Red Hat introduces its certified cloud and service provider program, LogicNow releases MAX ServiceDesk 2.2, Sophos acquires Reflexion Networks, Nimble Storage expands it enterprise-grade capabilities, and D&H and XYZ Printing team to bring 3D printing to education.
StorageCraft Unveils New Cross-Platform BDR
StorageCraft has released the cross-platform version of StorageCraft ShadowProtect SPX. The SPX cross-platform solution ties together the management of backup and recovery operations of Windows and Linux systems and physical and virtual environments.
SPX allows for sector-level backup of Windows and Linux systems and enables recovery within minutes to the original hardware, to new hardware, or to a virtual machine hosted on the same or a different hypervisor. SPX leverages Volume Shadow Copy Service to ensure solid backups and a proprietary kernel-level snapshot driver to ensure fast backups of Windows systems. For Linux systems, SPX has a new kernel-level driver. SPX also has new features and functionality such as a new user interface with patented job timeline, remote monitoring and policy-based management from a common management console, and a new job scheduler.
Also, StorageCraft recently announced ShadowControl 3.0, which allows IT administrators to monitor and manage every ShadowProtect, SPX, and StorageCraft ImageManager endpoint in the system’s environment through a single, Web-based console. Additionally, for endpoints protected by SPX, ShadowControl offers policy-based backup job management that lets users create and assign a consistent backup job configuration to groups of endpoints.
Seagate Announces Hybrid Cloud Data Protection Solutions
Seagate Technology recently announced new and updated Hybrid Cloud Data Protection solutions that enable customers to manage explosive data growth and increasingly complex security needs. The new and updated hybrid cloud solutions in Seagate’s portfolio include: Seagate Backup and Recovery Software, Seagate Cloud Backup and Recovery Services, Seagate Backup and Recovery Private Cloud, and Seagate Data Management Services.
Seagate’s Backup and Recovery Software as well as Cloud Backup and Recovery Services now deliver up to 400 percent performance improvement in the speed of backup, restore, and replication than the previous Seagate EVault offering. The software can handle up to 6 TB of compressed data per hour (read speeds) on a single module.
Seagate’s New Backup and Recovery Private Cloud is a solution that supports the growing cloud-based backup requirements of many clients or departments. The Seagate Backup and Recovery Private Cloud supports multitenancy and delivers speed, virtually unlimited scale, and high availability. MSPs or enterprise customers can start with the storage capacity they need and grow to PB scale, scaling up to 1 PB in two racks of tier-one storage and 2 PB in one rack of tier-two storage.
Tigerpaw, LabTech Announce Integration
Tigerpaw Software has announced that it’s worked with LabTech to advance the integration between LabTech remote monitoring and management (RMM) and Tigerpaw V14 and V15 professional services automation (PSA) platform. Having the LabTech integration bolsters Tigerpaw’s roster of integration partners. The LabTech plug-in creates a seamless relationship, combining Tigerpaw’s business automation platform and LabTech’s RMM capabilities, including desktop management, network and server management, backup and storage, remote control, and security. The integration synchronizes the flow of customer data in both directions between LabTech and Tigerpaw.
Red Hat Announces Certification Program
Open source solutions provider Red Hat announced its new Red Hat Certified Cloud and Service Provider program which expands Red Hat’s cloud ecosystem to include and better support distributors, MSPs, and other partners that are involved in all aspects of hybrid cloud build-out.
The new program meets the expanding needs of private cloud build-outs, Linux container-based infrastructure, and Platform-as-a-Service (PaaS) solutions. It provides additional flexibility by expanding the choice of Red Hat solutions available, including Red Hat Enterprise Linux and Red Hat Enterprise Linux for SAP HANA, OpenShift by Red Hat, Red Hat Enterprise Linux OpenStack Platform, Red Hat JBoss Middleware, and Red Hat Gluster Storage.
The Certified Cloud and Service Provider designation is awarded to those Red Hat partners that are validated by Red Hat, which means meeting testing and certification requirements in order to demonstrate that they are able to provide a “safe, scalable, supported, and consistent environment for enterprise cloud deployments.”
LogicNow Releases MAX ServiceDesk 2.2
LogicNow recently released an update to MAX ServiceDesk, part of the MAXfocus product suite. The updates to MAX ServiceDesk are in response to feedback from LogicNow’s 12,000-strong community of customers, partners, MSPs, and industry leaders. The improvements are focused on providing MSPs better management of agent scheduling, time tracking, and issue and customer management and further focuses on helping MSP’s improve their day-to-day operations.
The new user interface reflects a continued focus on making MAX ServiceDesk easier and more intuitive, shortening the training time for new team members, and reducing the time taken managing customer issues. Individual client accounts can also be supervised more closely through improved ticket management that shows the full and detailed progress of each ticket, thereby improving efficiency and customer service. New scheduling tools also enable better management of resources and engineers’ time, reducing overtime burdens.
Sophos Acquires Reflexion Networks
Sophos recently announced that it has acquired Reflexion Networks, a provider of cloud-based email security, archiving, email encryption, and business continuity services. The acquisition will enable Sophos to add cloud-based email security to Sophos Cloud, the company’s single, integrated cloud-based management console. Together, Reflexion and Sophos will deliver enterprise-grade email security in one solution.
Reflexion Networks offers a portfolio of cloud-based email security technologies that help organizations meet their needs for secure communications. Reflexion Total Control blocks spam and viruses before they get to the corporate network. Archiving, discovery, and recovery services allow search-and-retrieval capabilities, while encryption services ensure that email communications are only readable by intended recipients. In addition, Reflexion offers business continuity services to ensure uninterrupted business communications in the event of an outage.
Nimble Storage Expands Enterprise-Grade Capabilities
Nimble Storage recently unveiled a broad range of new enterprise-grade capabilities to the Nimble Storage Adaptive Flash platform that enable enterprise IT organizations to dynamically meet varying service level agreements, reduce costs, and gain greater business agility and responsiveness. Advancements to the Adaptive Flash platform include the ability to deliver an all-flash service level for applications with stringent requirements around responsiveness, an auto-flash service level for mainstream applications, and a disk-only service level for applications requiring low-cost capacity, all within a single storage platform. Additional capabilities announced include software-based encryption and a REST API-based extensibility framework. All of the new features complement existing enterprise functionality, including granular VM (virtual machine)-level monitoring and reporting and integrated data protection.
D&H, XYZprinting Team Up To Bring 3D Printing To Education
XYZprinting, a manufacturer of consumer-grade 3D printers, recently announced it is partnering with D&H Distributing to focus on expanding the distribution of its 3D printers in the education market. D&H will distribute XYZprinting’s complete product line, which includes the $349 da Vinci Junior 1.0, the da Vinci 1.0 AiO (all-in-one 3D scanner and printer), and the Nobel 1.0 SL laser 3D printer. In addition, D&H will offer XYZprinting’s new refillable ABS filament cartridges and biodegradable PLA filaments.