How Every MSP Should Look At Relationships

By The Business Solutions Network

Do you feel that making the move to managed services isn't much better than your break/fix past? Do you know what things you may need to change about your business to grow? Alex Osipov, the CTO of OS33, recently gave us his insight into why he thinks MSPs should focus more on relationships with their clients instead of one-time implementations.

As Osipov explains, “Recommend what you see the industry and competition doing. Frequently work together to review common goals and really think about the lifecycle of the business.  Don’t wait for a checkpoint such as a hardware refresh.  Start the conversation early and you’ll see a lot of willingness to plan ahead.”

He also adds that, though it’s potentially not for smaller MSPs, everyone should have a range of solutions across many organizations. “This opportunity has the highest growth potential in the next several years.  If you look at any research on cloud service brokerage or cloud service enablement, that’s what it’s all about -– tapping into vendors with multiple integrated capabilities,” Osipov states. For those smaller MSPs, he does recommend developing relationships with larger MSPs or Cloud Service Aggregators so they can still enjoy the same benefits. Like he said, it’s all about relationships.

If you'd like to read all of Osipov's thoughts on this topic, don't miss reading the full article.