Guest Column | June 15, 2015

How Elite MSPs Tackle Today's Biggest Managed Services Challenges

By Frank Colletti, Vice President of Sales, SolarWinds N-able

Frank Colletti, N-able

From dangerous new competitors, to perilous price wars, security threats and the mobile device explosion, best-in-class MSPs (managed services providers) know how to turn challenges into opportunities. Their greatest strength is their ability to find new ways to refine and expand their practices to address the constantly evolving needs of their customers.

As we approach the half-year mark in 2015, here are five top business challenges MSPs continue to face and how many of our Elite MSPs are addressing them:

  1. Born-In-The-Cloud Competition. Going head to head with born-in-the-cloud IT consultants and services providers is a new threat for traditional MSPs and IT services firms. These organizations have no legacy costs and their rock-bottom prices will get your clients’ attention. But what this new breed of competitor lacks is the expertise to combine cloud services with traditional on-premises services. Elite MSPs know that this is where they have an edge. Offering a hybrid services mix is smart in today’s changing IT landscape — and they never hesitate to remind their clients of that important fact.

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