Frank Colletti

Frank Colletti is vice president of sales for SolarWinds® N-able, a provider of remote monitoring and management (RMM) and service automation software. In this role, he is responsible for building the sales infrastructure and culture that supports the company’s managed service provider (MSP) partners worldwide, including new customer acquisition and vertical market efforts. With more than 16 years of experience in sales leadership, Colletti brings an in-depth understanding of sales and MSP expertise to N-able. Since joining the company in 2003, he has made significant contributions to the success and year-over-year growth of N-able and its MSP partner community.

  • How Elite MSPs Tackle Today’s Biggest Managed Services Challenges

    From dangerous new competitors, to perilous price wars, security threats and the mobile device explosion, best-in-class MSPs (managed services providers) know how to turn challenges into opportunities. Their greatest strength is their ability to find new ways to refine and expand their practices to address the constantly evolving needs of their customers.

  • 3 Easy Ways For MSPs To Report Their Way To A Better Customer Relationship

    The best managed services relationships are built around trust. As celebrated business leader Steven Covey once said, “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” For managed services providers (MSP), trust comes from showing continuous value to customers over time. A relationship founded on trust is a powerful way for an MSP to protect critical business relationships from competitors as well.

  • 6 Reasons You Have To Sell Backup and Disaster Recovery Software

    Making a BDR plan requires your customer to take a long, hard look at their businesses, at their processes, software, and more. If your clients want to backup their data and services and then be able to recover them quickly if there’s a disaster, they need to know where that data is, what those services are, and to be able to priori­tize them.