04.18.23 -- Filling The Void Left By Disappearing Products And Profit Opportunities

Jim Roddy, president & CEO at the RSPA, discusses his prediction for the future of UCaaS (Unified Communications as a Service) and EVCaaS (Electric Vehicle Charging Stations as a Service).

Gainfort Ltd. operates two convenience stores in Huntingdon, U.K., about 70 miles north of London. At the end of employee shifts, owner Sunil Lahal noticed a disturbing trend during cash counts: The totals were off.

A VAR's job isn't easy. Between decreasing margins, mergers & acquisitions, and difficulty finding and retaining talent, it seems sometimes you can't win. Then, unexpectedly, one more overwhelming problem appears, making all the other problems seem small by comparison. This includes solutions providers sunsetting products, then forcing VARs to offer cloud solutions they themselves can no longer service and support (snatching away future opportunities).