Magazine Article | April 13, 2016

Are You Keeping Up With Your Customers' Changing IT Needs?

By The Business Solutions Network

This solutions provider’s expertise and business acumen enable it to respond quickly to market trends and customer demands and expect year-over-year double-digit revenue growth.

One of the most striking ironies of information technology is that while it’s often developed with the goal of enabling users to work more efficiently, it also plays an undeniable role in stretching our work days into the “off hours” and weekends. IT solutions providers are not immune to this same pressure — feeling they need to be at customers’ beck and call 24/7/365, while at the same time having to keep up with the latest IT products, technical certifications, and industry regulations. And let’s not forget about the pressure to keep a pulse on emerging technologies such as converged architectures, the Internet of Things (IoT), and virtualized containers. While technical expertise is still an important differentiator among IT solutions providers, being able to detect trends and opportunities — and respond quickly — has become an equally important quality. And that’s exactly how IT solutions provider VLCM (pronounced “Valcom”) has built a thriving business that is 30-plus years old and still going strong.

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