Magazine Article | April 21, 2014

A Step Ahead Of The POS Curve

Matt Pillar

By Matt Pillar, chief editor

What’s next for POS? While you wait for delivery of your crystal ball, this VAR keeps profiting from the writing on the wall.

Steve Norell isn’t a fortune-teller. He doesn’t have extrasensory perception. He’s too busy paying attention to business — his and everyone else’s — to invest much time in prognostication. Ironically, it’s that relentless attention to detail that seems to give him the power to see into the future.

Norell is CEO at U.S. Merchant Services, and his seeming clairvoyance has been contributing to the success of his company for the past twenty tumultuous years. It began with his foray into the payment processing ISO business.