Matt Pillar

Matt Pillar

Matt Pillar is the chief editor at Business Solutions.

ARTICLES BY MATT PILLAR

  • Automation And The Fate Of The IT Professional
    Automation And The Fate Of The IT Professional

    There’s been no shortage of press about the IT labor situation in India. In case you haven’t been following, here’s a quick summation. The country’s outsourced IT shops are like our brick-and-mortar stores. There are too many of them. They’re occupied by too many employees for the times. They both face threats posed by automation and Amazon, respectively, nemeses whose names are nearly synonymous.

  • Leaving User Experience To Vendors? Big Mistake.
    Leaving User Experience To Vendors? Big Mistake.

    As VAR and MSP sales and marketing organizations catch the buyer persona buzz, are client personas and user experiences being overlooked?

  • Is Payment Security A Commodity Now?
    Is Payment Security A Commodity Now?

    The PCI Security Standards Council’s announcement of plans to strategically drive its QIR (Qualified Integrators and Resellers) program deeper into the SMB retail market is by most counts a positive thing for the industry. For the greater good of data security, it’s hard to muster a qualm about moves like these. It’s a little easier to be annoyed by these changes if you’ve been going out of your way to differentiate your business via a payment security consultancy. 

  • Is Apple Ready For The Channel?
    Is Apple Ready For The Channel?

    Seven historically valid reasons for VARs and MSPs to ignore Apple, and seven counterpoints on why that might be a mistake today.

  • Inside The ConnectWise/HTG Acquisition
    Inside The ConnectWise/HTG Acquisition

    The pundits and prognosticators, myself included, have been predicting robust channel M&A activity in 2018. That activity got off to an exciting and immediate start with acquisition of HTG Peer Groups by ConnectWise, announced Jan. 5.

  • Rising Rates Of Fatal IT Myopia In The Channel
    Rising Rates Of Fatal IT Myopia In The Channel

    VARs and MSPs represent the channel’s eyes on the ground. There’s a weighty responsibility there that makes nearsightedness a very dangerous thing for the channel. Our VARs and MSPs need clarity of their customers’ vision, and the rest of the channel needs to stand ready to help that vision become the customer’s reality.

  • Big Acquisitions Underscore Shifting Roles In The Channel
    Big Acquisitions Underscore Shifting Roles In The Channel

    Over the past few quarters, the acquisition news coming out of Greenville has been quite telling of shifting roles among channel sales and service providers.

  • Why You're Not A Commodity
    Why You're Not A Commodity

    SLI's Dippell contends that most managed services can't even be commoditized, and that it's incumbent on VARs and MSPs to protect their tech line cards from obsolescence. 

  • Big Changes to BSM
    Big Changes to BSM

    This is the last issue of Business Solutions magazine you’ll receive.

  • A Big Move Into Managed Services
    A Big Move Into Managed Services

    When we last visited One Source Solutions in 2002, the company was a six-person POS shop. Today, it’s a 26-employee (and counting) provider of managed ERP services.

More Articles by Matt Pillar