Why RPA is the next big thing, and how Ashling Partners is pioneering its adoption.
For this hundred-million-dollar VAR, beating its biggest growth stall in 17 years required giving up some executive control to a firebrand with new — and at times unorthodox — ideas.
"Successful partners will figure out that the intent is not to make 100 percent of $100 but 10 percent of $10,000.” Those words from Forrester Principal Analyst of Global Channels’ Jay McBain have stuck with me. He said them during an interview for a feature story in the February issue of Channel Executive magazine. Smaller pieces of bigger deals. It’s not just an upstream growth strategy; it’s the new reality of a splintered market and loosening definitions of traditional IT service provision business models.
Gavriella Schuster, VP commercial partnership at Microsoft helped kick off Ingram’s Cloud Summit X in San Diego this week in front of more than 1,500 attendees with an abbreviated history of the IT channel and the rapid change it’s seeing of late. She focused those comments in the context of the cloud’s impact on a channel that’s looked pretty static for the past 40 years.
Responding To The Market’s Data Demands And Shrugging Off Traditional Channel Constraints Grew Devender Reddy Aerrabolu’s It Services Firm From Zero To $25 Million In Five Years.
The way you procure the technologies that comprise client solutions is shifting very quickly. Rules of engagement are changing, boundaries fading, and familiarity waning. The change is at once uncomfortable and an uncommon opportunity for growth.
Arnie Bellini is stepping down from the role he forged back in 1988, when he transitioned ConnectWise—then a managed services practice—into a business management platform for tech service providers. Under Bellini’s guidance as CEO and in the 31 years since, ConnectWise grew into an IT channel powerhouse that serves more than 25,000 partners in 65+ countries.
Healthcare, government and municipalities, first response, and retail are among several markets that are hot opportunities for the IT services industry. They all share a heavy and increasing dependence on mobile technology. When the technology driving that mobility fails, they pay dearly. Patients, customers, and communities suffer. Sales are lost, topline revenue drops corollary to tanking customer satisfaction, and profit plunges accordingly.
BJ Havlik’s career has given him a senior management perspective on virtually every facet of the IT services industry. From client side to services side, from Fortune 500 to SMB, he’s just about seen it all. Here, he shares lessons learned as a client-side IT buyer with multimillion dollar budgets and how those lessons have shaped his persuasions as president and CEO at Green Bay, WI-area MSP, ITSM, and security provider SRC Technologies.
Jay McBain is a prognosticator, but he never takes a flyer. The rightfully well-known principal analyst for Global Channels at Forrester is a counter, a chronicler, a statistician, and a scientist. He leverages a weeds-deep, fact-based analysis of the past and present to prepare channel partners for the future. There’s no one I’d more confidently ask for some 2019 predictions, and there’s no one happier and more confident to offer them up. Here, McBain reflects on 2018 and offers up his thoughts on the year ahead.