There’s been no shortage of press about the IT labor situation in India. In case you haven’t been following, here’s a quick summation. The country’s outsourced IT shops are like our brick-and-mortar stores. There are too many of them. They’re occupied by too many employees for the times. They both face threats posed by automation and Amazon, respectively, nemeses whose names are nearly synonymous.
As VAR and MSP sales and marketing organizations catch the buyer persona buzz, are client personas and user experiences being overlooked?
The PCI Security Standards Council’s announcement of plans to strategically drive its QIR (Qualified Integrators and Resellers) program deeper into the SMB retail market is by most counts a positive thing for the industry. For the greater good of data security, it’s hard to muster a qualm about moves like these. It’s a little easier to be annoyed by these changes if you’ve been going out of your way to differentiate your business via a payment security consultancy.
Seven historically valid reasons for VARs and MSPs to ignore Apple, and seven counterpoints on why that might be a mistake today.
The pundits and prognosticators, myself included, have been predicting robust channel M&A activity in 2018. That activity got off to an exciting and immediate start with acquisition of HTG Peer Groups by ConnectWise, announced Jan. 5.
VARs and MSPs represent the channel’s eyes on the ground. There’s a weighty responsibility there that makes nearsightedness a very dangerous thing for the channel. Our VARs and MSPs need clarity of their customers’ vision, and the rest of the channel needs to stand ready to help that vision become the customer’s reality.
Over the past few quarters, the acquisition news coming out of Greenville has been quite telling of shifting roles among channel sales and service providers.
SLI's Dippell contends that most managed services can't even be commoditized, and that it's incumbent on VARs and MSPs to protect their tech line cards from obsolescence.
This is the last issue of Business Solutions magazine you’ll receive.
When we last visited One Source Solutions in 2002, the company was a six-person POS shop. Today, it’s a 26-employee (and counting) provider of managed ERP services.