ARTICLES BY ABBY SORENSEN

  • Hiring Business Payment Advice For POS Solutions Providers At Retail IT VAR Of The Future
    Hiring Business Payment Advice For POS Solutions Providers At Retail IT VAR Of The Future

    Jim Roddy, Reseller & ISV Business Advisor for Vantiv’s PaymentsEdge Advisory Services, sat down with Business Solutions Associate Editor Abby Sorensen for a Q&A breakout session at the Retail IT VAR Of The Future conference on April 4 in Orlando.

  • Business Solutions ISVSoftware Developer Executive Survey Results
    Business Solutions ISVSoftware Developer Executive Survey Results

    Business Solutions regularly conducts surveys so our editorial team can better understand what topics and trends are important to our readers. We recently closed a survey for our ISV/software developer audience to help us improve our editorial coverage and shape our 2017 ISV IQ Live! conferences. Business Solutions wants to make our insights on the survey available to our ISV readers so they can see what topics their peers and competitors are most interested in, and what parts of their business ISVs are struggling with the most.

  • Trader Joe’s Formula For Success Innovation Customer Experience Culture
    Trader Joe’s Formula For Success Innovation Customer Experience Culture

    Doug Rauch took the Retail Solutions Providers Association (RSPA) RetailNOW 2016 stage Aug. 2 to detail how, while president of Trader Joe’s, grew the company from a nine-store chain to a nationally-acclaimed retail success story with more than 340 stores in 30 states.

  • VAR MSP SaaS Adoption Trends
    VAR MSP SaaS Adoption Trends

    SaaSMAX and CompTIA recently teamed up on a webinar to share findings from CompTIA’s state of the SaaS channel report. Carolyn April, Senior Director of Industry Analysis at CompTIA, and Clinton Gatewood, VP of Partner and Reseller Development at SaaSMAX, presented data that any VAR or MSP either currently selling, or considering selling, SaaS products should pay attention to. 

  • Inside A 50 Employee Solutions Provider’s Employee Review Process
    Inside A 50 Employee Solutions Provider’s Employee Review Process

    Russ Levanway, CEO of California-based MSP TekTegrity, recently let me pick his brain about how and why the company acquired four MSPs in the five-year period between 2010 to 2015. Like many solutions providers looking for ways to grow, TekTegrity used these acquisitions to expand its regional footprint and establish itself in new verticals. In the process, Levanway had to integrate differing cultures and a rapidly expanding headcount. The company developed a regimented onboarding process for the companies it was acquiring, which included weekly one-on-one check-ins for six months with each new employee.

  • 4 Great Presentations You Missed At Retail IT VAR Of The Future
    4 Great Presentations You Missed At Retail IT VAR Of The Future

    The Business Solutions Retail IT VAR Of The Future conference on April 4-5 at the DoubleTree Orlando at SeaWorld featured 21 solutions provider executives, consultants, and channel thought leaders sharing insights on sales best practices, security trends, preparing your business for a successful exit, scaling to nationwide growth, KPIs for solutions providers, and the transition to managed services.

  • Top Takeaways From ISVs On Raising Capital
    Top Takeaways From ISVs On Raising Capital

    Four ISV executives — Granbury Solutions’ CEO Tom Bronson; Tony Glowacki, CEO of Gusto; Jon Halpern, Co-Founder and CEO of AthleteTrax; and Software Logic Founder and CEO Luis Reyes — took part in How To Build A Successful Reseller Program, a panel held as part of the Business Solutions ISV IQ Live! conference October 6 in Philadelphia. The four discussed different avenues available for raising capital and how to successfully grow a software business.

  • A Startup Mentality For A 20 Year Old Solutions Provider
    A Startup Mentality For A 20 Year Old Solutions Provider

    Darek Hahn, president and CEO of Dynamic Strategies Inc. (DSI), details the challenges of his company's shift in customer focus, sales strategy, and corporate culture. 

  • Tom Reichart Accepts RSPA Chairperson Gavel
    Tom Reichart Accepts RSPA Chairperson Gavel

    Tom Reichart became 2016-17 RSPA (Retail Solutions Providers Association) Board Chairperson on Aug. 2 when 2015-16 Chair Mike Seymour, COO of Postec, passed the gavel to him during the awards ceremony at RetailNOW 2016 at the Gaylord Texan Resort and Convention Center in Grapevine, TX.

  • 3 Presentations You Missed At Channel Transitions Boston
    3 Presentations You Missed At Channel Transitions Boston

    The Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, September 14 at the DoubleTree Boston North Shore, featured presentations from leading channel experts.

Abby Sorensen

Abby Sorensen

Abby is the Executive Editor for Channel Executive & Software Executive Magazines.