VAR White Papers
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CompTIA Tech Buyer's Journey
6/17/2019
Technology Buyer's Journey, Developed by the Channel Advisory Board and the Business Applications Industry Advisory Council. This graphic shows the journey of a technology buyer including the key elements that a buyer (end user company) experiences when making a technology purchasing decision.
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Protect Yourself: 8 Security Best Practices For Retailers
10/21/2019
The retail industry is a favorite target of cyber attackers. Hackers know a successful attack on a retailer can give them access to the data of thousands or even millions of payment cardholders. Cyber criminals can sell that data for a tidy profit to other criminals on the dark web who use it for fraud, identity theft, and phishing attacks. Cyber crime is big business; it’s projected to cause damages of $6 trillion by 2021 on organizations of all types and sizes.
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Defining The Future Of The Customer Experience
2/2/2015
In the past few months, I’ve attended sessions where industry experts shared key insights on the future of customer experience. Consumers’ expectations are changing, and how brands choose to interact with them in the future is imperative to success. Retailers stand to differentiate themselves by adopting service models and technologies that help define a memorable experience with a brand. Vars who sell solutions that help retailers solve problems vs. pushing hardware/software will set themselves apart from the completion.
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Loss Prevention And Other Benefits Of Intelligent Cash Drawers
10/18/2018
The retail cash drawer evolved from a basic wooden box with a bell to a metal box to a secure, intelligent device that keeps track of currency amounts by cashier and transaction and helps retailers improve their operations. One of the biggest benefits of intelligent drawers is loss prevention.
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4 Trends To Help MSPs Maximize Business Opportunities In 2021
8/30/2021
Learn four trends MSPs need to know, along with tips and advice to help you evolve your business—based on CompTIA research.
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Data Breach Response Planning Guide
5/11/2020
The same things that make you valuable to your client as a managed service provider make you a target for a security breach. Your expertise in storing, accessing and maintaining sensitive information draws the attention of cybercriminals. Your connections to multiple platforms, vendors and clients are enticing for bad actors looking for one-stop shops for their own black market supplies: credit card information, social security numbers, personal information, internal contacts and other sensitive information.
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Addressing Security And Connectivity With Cash Drawer Configuration Options
9/26/2014
As a new, lighter point of sale (POS) approach emerges, POS solutions no longer require PCs to operate. Depending on a system’s configuration, the new POS model can leverage thin clients such as tablets, handhelds, and IP-enabled cash drawers to bring flexibility and convenience to in-store transactions.
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“POS” Is No Longer A Four-Letter Word In The MSP Community
9/20/2023
Many managed services vendors, who once rejected the retail vertical because it was a strange, new world to them, are now eager to enter our space and have already gained traction in pockets.
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PYMNTS.com Innovation Project 2013
1/21/2014
I recently attended the PYMNTS.com Innovation Project 2013 conference on March 21st-22nd. Awards were presented for the most innovative payment solutions in a variety of payment categories at Harvard University.
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Intelligent Cash Handling Goes Mobile
6/29/2017
Mobile POS (mPOS) platforms are bringing new levels of convenience and flexibility to retail. Now, a sales associate at a small boutique doesn’t have to be stuck at checkout for the duration of a shift. Thanks to wireless connections, that associate can help a customer complete a transaction anywhere in the store with a tablet or smartphone.