VAR White Papers

  1. VoIP Vs. Regular Phone Services: A Guide To IP Telephony
    2/23/2018

    Are you feeling lost in the recent evolution of voice communications? The shift from traditional telephone services to new technologies has developed so fast! Now that Voice over IP (VoIP) is the new trend, you to understand how it differs from regular telephony. Through this guide you will learn the essentials and understand what makes VoIP the best option for every business.

  2. Office 365 Sales Guide
    2/23/2018

    Put yourself in the client's shoes. Why would he buy an Office 365 plan from you if he can just as easily buy it from someone else, or directly from Microsoft? If you want to make more money selling Office 365, you have to add real value to your portfolio. This guide will help you identify Office 365 selling opportunities, position the right product benefits to overcome the client’s top pain points and address security and compliance concerns with Office 365.

  3. Microsoft 365: The Ultimate Reseller’s Guide To Features & Benefits
    2/23/2018

    You must have heard about it by now. But what exactly is Microsoft 365 Business? It's the latest unified solution launched by Microsoft. It includes the best features from some of their most popular products, and promises its users total control of their environment. With this free guide you'll soon have a clearer understanding of why Microsoft 365 is a great addition to your portfolio, in terms of profit and future growth.

  4. GDPR: A Guidebook - Making Sense Of A Complex New Law
    1/22/2018

    Understanding the new General Data Protection Regulation (GDPR) can be challenging. It’s a complex law with confusing language. Making matters worse, the law has a far reach and prescribes potentially hefty fines for non-compliance. Without understanding the basics of the law, it could be easy to make an unwitting mistake that could cost you.

  5. Quarterly Threat Trends: The Service Provider's Look Into The Future
    1/9/2018

    Who wouldn’t want the ability to see what will happen in the future? Nowhere is this yearning greater than in the world of cybersecurity, where even a small glimpse of future threats could prevent a disastrous and costly breach. The security industry is looking to move beyond reactive mode and be proactive, automating the response to threats and preventing attacks before they happen.

  6. State Of North America Managed Services
    1/8/2018

    A high-level look at the state of managed services in North America.

  7. The Path to MSSP
    10/31/2017

    One of the hottest debates in IT service management at the moment is whether or not to pursue “Managed Security Service Provider” (MSSP) status. This is largely caused by a lack of clarity over what the name means, whether it is beneficial to use it, or whether customers are even concerned about the distinction between MSPs and MSSPs. This report defines exactly what an MSSP is and identifies the existing opportunity for those who reach this standard. It also highlights the shortcomings of current service providers and how to overcome them.

  8. Quarterly Threat Trends: Phishing Attacks Growing In Scale And Sophistication
    10/23/2017

    The last several years have seen a dramatic evolution in the sophistication of phishing attacks. While antiquated phishing tactics consisted of crudely constructed mass emails trying to snare as many victims as possible, today’s attacks are highly targeted, difficult to detect, and just as difficult to evade. Even more important, they’re pervasive.

  9. Omnipresent Cybersecurity Threat = Opportunity For The Channel
    10/19/2017

    Here's some new research by VIPRE Security that cuts to the quick of the managed security services opportunity. Serious gaps in the ability of organizations to defend against and respond to cyberattacks is causing most IT managers (66%) to live in fear that a cyberattack would cause their business to shut down temporarily (44%) or even permanently (22%). Read on for insight into how MSSPs can capitalize.

  10. How To Set Managed Services Pricing
    10/11/2017

    Whether you’re moving from on-demand support to managed services or starting a new company focused on managed services, one of the most important decisions you need to make is how to set your pricing. If you look at online forums you see people quoting everything from $5 to $250 per desktop, or $10 to $150 per user. Pricing is all over the map and so are the services offered.