VAR White Papers

  1. The Path to MSSP
    10/31/2017

    One of the hottest debates in IT service management at the moment is whether or not to pursue “Managed Security Service Provider” (MSSP) status. This is largely caused by a lack of clarity over what the name means, whether it is beneficial to use it, or whether customers are even concerned about the distinction between MSPs and MSSPs. This report defines exactly what an MSSP is and identifies the existing opportunity for those who reach this standard. It also highlights the shortcomings of current service providers and how to overcome them.

  2. Are You Using The Right Payment Gateway For Your Application?
    10/30/2017

    With the rise of eCommerce and mobile payments, gateways play an increasingly important role in the payments ecosystem. Unlike the simple payment gateways of a decade ago, modern gateways are increasingly diverse, and offer features and value-added services for merchants of all kinds.

  3. Immersive Advertising Drives Brand Visibility
    10/24/2017

    The global digital signage market size was estimated at $16 million in 2016 and is anticipated to reach $31million by 2025. This industry growth is accredited to the increasing demand for the digital promotion of products and services to attract the attention of the target audience in an effective manner. Digital signage offers the necessary quality information to a large number of viewers by utilizing large display screens across the location with a concentrated target audience. With digitized display technology, information is provided in a digitized format that includes motion and pictures in order to attract customers with more impact as compared to the traditional modes of reaching out to customers.

  4. Quarterly Threat Trends: Phishing Attacks Growing In Scale And Sophistication
    10/23/2017

    The last several years have seen a dramatic evolution in the sophistication of phishing attacks. While antiquated phishing tactics consisted of crudely constructed mass emails trying to snare as many victims as possible, today’s attacks are highly targeted, difficult to detect, and just as difficult to evade. Even more important, they’re pervasive.

  5. Responding To Cyberattacks: Omnipresent Problem Puts Most Organizations At Risk Of Complete Shutdown
    10/19/2017

    New research by VIPRE Security reveals some serious gaps in the ability of organizations to defend against and respond to cyberattacks. The gaps threaten their survival in some cases, causing most IT managers (66%) to live in fear that a cyberattack would cause their business to shut down temporarily (44%) or even permanently (22%).

  6. How To Set Managed Services Pricing
    10/11/2017

    Whether you’re moving from on-demand support to managed services or starting a new company focused on managed services, one of the most important decisions you need to make is how to set your pricing. If you look at online forums you see people quoting everything from $5 to $250 per desktop, or $10 to $150 per user. Pricing is all over the map and so are the services offered.

  7. The Value Behind Value-Added Services
    10/5/2017

    The point of sale (POS) and payment solutions market has become more competitive as new vendors enter the fray and merchants have the option of deploying lower-cost, bare-bones solutions. For Independent Software Vendors (ISVs) and solutions providers that want to stand out in an increasingly crowded space, value-added services are quickly becoming a crucial market differentiator.

  8. The Importance Of Data In A Managed Service Business
    9/29/2017

    In the super fast-paced world of technology, it can be hard to be in “the right place at the right time” to catch a trend and capitalize on it. Well, if you’re an IT service provider today, this is the right place and the right time! The hottest trend today is Big Data. And the people best placed to make use of that data are service providers who monitor and manage resources.

  9. Building Backup As A Service (BAAS): An MSP Guide To Implementation
    9/29/2017

    Everyone needs backup. But, it is a thankless job, one that adds no real competitive advantage - and when things go wrong there is nothing but blame. And things far too often do go wrong. Tape backup in particular is prone to error.

  10. Backup Is Broken & Needs A Revolution To Fix It
    9/29/2017

    There’s a vast need for efficient, affordable data backup  that  satisfies enterprises and small businesses alike. The current model isn’t cutting it. A catastrophic failure can put them out of business faster than you can imagine.