Multi Media

  1. State Of Managed Services: What Vendors Should Do To Help MSPs Market Themselves 2/17/2022

    Welcome to the second season of State Of Managed Services, a podcast for MSPs, featuring MSPs! We got the gang back together for season two, including Dede Haas, an award-winning high-tech sales professional and founder of DLH Services. We were also able to bring back our panel of experts as well.

  2. RSPA Trusted Advisor Ep. 68: Rebranding Lessons For The Retail IT Channel 5/24/2022

    In Episode 68 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with Paul Griffiths and Stephen Bergeron of apg (formerly APG Cash Drawer) to discuss rebranding lessons for VARs, ISVs, and vendors in the retail technology channel. They discuss rebranding principles and processes, how to best engage employees and customers during this journey, and why resellers with “cash register” in their company name are likely candidates for a rebrand of their own.

  3. State Of Managed Services: Is The Channel As We Know It Dead? 2/17/2022

    Welcome to the second season of State Of Managed Services, a podcast for MSPs, featuring MSPs! We got the gang back together for season two, including Dede Haas, an award-winning high-tech sales professional and founder of DLH Services. We were also able to bring back our panel of experts as well.

  4. Episode 4: Harness The Network Power Of Partner Ecosystems For Faster Sales, Bigger Deals, And Higher Close Rates 12/5/2022

    Welcome to our fourth episode of achieving amazing sales results through partner collaboration within an ecosystem. This webinar series will help you to understand why partner to partner (P2P) relationships are important for the success of your business. P2P is becoming more and more important because more companies are adopting the partner ecosystem model.

  5. BCDR Buyer’s Guide For MSPs 9/19/2022

    When a client’s server goes down or is compromised in a cyberattack, managed service providers (MSPs) need an effective business continuity and disaster recovery (BCDR) solution to restore data and operations quickly, without sacrificing margin. That means industry-leading recovery technology from a vendor that is there to support you 24x7x365, no matter what. Simply put, you need a solution you can rely on. One that delivers peace of mind—for you and your clients.

  6. Episode 1: Harness The Network Power Of Partner Ecosystems For Faster Sales, Bigger Deals, And Higher Close Rates 7/20/2022

    Welcome to our introductory episode of achieving amazing sales results through partner collaboration within an ecosystem. This webinar series will help you to understand why partner to partner (P2P) relationships are important for the success of your business. P2P is becoming more and more important because more companies are adopting the partner ecosystem model.

  7. State Of Managed Services: Vendor Incentive Programs – The Good, The Bad, And The Ugly 2/17/2022

    Welcome to the second season of State Of Managed Services, a podcast for MSPs, featuring MSPs! We got the gang back together for season two, including Dede Haas, an award-winning high-tech sales professional and founder of DLH Services. We were also able to bring back our panel of experts as well.

  8. Introducing, The Architect™, An All-In-One Point Of Sale Cable Management Solution 6/20/2022

    For more than forty years…people like you have trusted apg® for high-quality, best-in-class, cash management solutions at the point of sale. AND again, we’re at the point of something good. Introducing The Architect™ by apg®… An all-in-one point-of-sale cable management solution—giving you the clean and professional counter you’ve dreamed of.

  9. RSPA Trusted Advisor Ep. 65: No-Nonsense Customer Service For VARs And ISVs 5/24/2022

    In Episode 65 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Randy Gunter, one of the principals at VAR Spark Solutions Group, and Jeff Sanders, the President of VAR Southwest Point of Sale, about customer service best practices for retail technology solution providers. Among the topics discussed are reactive and proactive customer communication strategies, the importance of an annual customer survey, how to win over an upset customer, and the biggest customer service mistake many resellers make.

  10. Episode 2: Harness The Network Power Of Partner Ecosystems For Faster Sales, Bigger Deals, And Higher Close Rates 9/2/2022

    Welcome to our second episode of achieving amazing sales results through partner collaboration within an ecosystem. This webinar series will help you to understand why partner to partner (P2P) relationships are important for the success of your business. P2P is becoming more and more important because more companies are adopting the partner ecosystem model.