Multi Media

  1. Podcast: Cyber Resilience In A Remote Work World 6/3/2021

    The global pandemic that began to send us packing from our offices in March of last year upended our established way of working overnight. We’re still feeling the effects. Many office workers have yet to return to the office in the volumes they worked in pre-pandemic. For MSPs, that makes up a good portion of their clientele.

  2. Panduit And Cisco Make Your Upgrade Path From 10 to 400 Gig Easier And More Affordable 3/31/2021

    Using Cisco bidirectional (BiDi) dual-rate transceivers with the Panduit Signature Core Fiber Optic Cabling System you can implement a cost-effective serial cable plant that allows you to scale your fiber optic network capacity from 10 to 100Gbps and beyond — without the need for rip and replace.

  3. State Of Managed Services: Where We Are And Where We’re Going – Trends That Work 6/2/2021

    MSPs are special people. I’ve been fortunate to cross paths with many of them as Digital Editorial Director for MSP Insights. In fact, over the past three years, I’ve posted close to 500 MSP-written guest columns.

  4. Cybersecurity Safety While Working From Home 3/15/2021

    As companies continue to encourage employees to work from home, cyberattacks are on the rise, which has presented a major challenge for MSPs and SMBs. Cybercriminals continue to capitalize on real-world crises, like COVID-19, and are launching new and more deceptive attacks. Thus, organizations must prepare for a major increase in threats, such as phishing schemes and exploitation of endpoint security gaps.

  5. State Of Managed Services: Where We Are And Where We’re Going – Hiring and Retaining Talent 6/2/2021

    Hiring and retaining talent – no big deal. Right? This might have been the most spirited discussion, covering everything from the hiring process, managing differences between older technicians and the new breed of workers, and using Big Data to track and determine employee performance.

  6. Delegate Or Die 10/29/2021

    When the RSPA team talks business challenges with our value-added reseller (VAR) and independent software developer (ISV) members, we hear most frequently about one obstacle. Not cloud point of sale, not mergers and acquisitions, not vendor relationships, not shrinking margins, not the economy. The most mentioned hindrance to VAR and ISV growth is delegation.

  7. Survey Results: Key Areas Of Focus For MSPs In 2021 1/5/2022

    The ASCII Group is an IT community, and we asked our MSP members what areas they are focusing on for 2021. Are you planning the same type of internal investments and revenue generating activities? See the responses from our IT MSP Community here!

  8. Hacker Personas: A Deeper Look Into Cybercrime 1/27/2021

    Staying informed on today’s ever-changing cybersecurity landscape is vital for mitigating threats and keeping businesses safe. This educational eBook, the sequel to the popular “Why Hacker’s Hack” series, explores cybercriminal personas and who is most likely to fall prey to these scam artists. 

  9. Cybersecurity Special Edition 11/16/2021

    We must continue to understand the importance of cybersecurity and ensure the channel has the resources needed to be safer and more secure online. We need to encourage individuals and organizations to protect their part of cyberspace and take proactive steps to enhance cybersecurity. To achieve these lofty goals, we've put together this special, cybersecurity-focused newsletter to help you do your part and be cybersmart.

  10. Cash Implementation Challenges For Telco Retailers By APG Cash Drawer And NTS Retail 3/11/2021

    While cashless payment methods are no doubt surging, cash remains a highly relevant factor in many retail environments across the world. Implementing cash in a modern, technology-driven retail environment poses unique challenges, which can have retailers scratch their heads as they try to balance efficiency in labour hours and practicality in daily use. Leveraging technology, both on the hardware and on the software side, goes a long way towards making sure cash transactions run conveniently, smoothly and securely.