Guest Contributors

  1. Using Pay-At-The-Table Technology To Win Business
    8/20/2019

    Between the limited implementations available and the high cost, adding a tableside device to their ecosystem provided more problems than solutions for resellers. However, recent changes in the industry have allowed this technology to increase sales and augment the considerable value resellers can already provide. 

  2. SMBs And Cybersecurity In 2019: The Shift From Complacent To Critical
    8/19/2019

    As more SMBs realize they are no longer able to fly under the proverbial cyberattack radar, there’s a big opportunity for managed service providers (MSPs) at several levels to get in on offering security services.

  3. How To Have The Security Conversation With Your Customers & Make Money
    8/13/2019

    Security is the hot topic of the day. Everyone’s talking about it. Your customers are asking about it, they’re expecting you to be the expert, and it’s a conversation you’d rather not have. Can you even make money offering security? You definitely can, if you approach the conversation the right way.

  4. Offering Security Services: Should You Build, Buy, Or Partner?
    8/13/2019

    Are you considering how to get in the security services arena? The security market is a hot one, ripe with opportunity. All MSPs are on the same journey towards advancing their security maturity, but the path will be different for each.

  5. How To Ensure Success Of An MRR Model In Your VAR Business
    8/13/2019

    According to a recent Aria research study, only 11% of businesses are planning to rely on one-off sales as a major point of revenue moving into the future. Adding a recurring revenue model is the key to staying ahead of technology and moving your business forward.

  6. To The Reseller: Make The Right Changes Today For A More Profitable Tomorrow
    8/13/2019

    Reselling is your comfort zone—it’s what you know inside and out. But it’s not providing the returns it once did. Increasing competition in hardware and software means you’re relying on margins that get thinner every day to keep your business profitable. Gartner has predicted that 40% of VARs will go out of business if they do not adopt a recurring revenue model. It’s time to evolve to save your business.

  7. Securing Smart Homes In The Growing Age Of IoT
    7/31/2019

    The Internet of Things (IoT) is taking over all areas of life. Whether we are using mobile devices, laptops or smart home automation, technology is used extensively across various devices via internet connectivity. The world is relatively more closely connected because of the shift to IoT. One of the wonders of IoT includes smart homes, which are prone to hacking attempts. Mostly, hackers attack a smart home when the internet connection is not secure or does not use a unique password for apps that control the devices. By 2022, 1.3 billion devices will be used in the smart home market. The market for smart home technology is increasing which means it is important for software testers to make these products and consumer information secure.

  8. 6 Steps To Build An Incident Response Plan
    7/29/2019

    According to the Identity Theft Research Center, 2017 saw 1,579 data breaches—a record high, and an almost 45 percent increase from the previous year. Like many IT service providers, you’re probably getting desensitized to statistics like this. But you still have to face facts: organizations will experience a security incident sooner or later. What’s important is that you are prepared so that the impact doesn’t harm your customers or disrupt their business.

  9. Why Simplified Security Awareness Training Matters For MSPs And SMBs
    7/29/2019

    In a recent report by the firm 451 Research, 62 percent of SMBs reported having a security awareness training program in place for their employees, with half being “homegrown” training courses. The report also found that most complained their programs were difficult to implement, track, and manage.

  10. The Importance Of The MSP Sales Process
    7/29/2019

    I’ve been in this business a long time, and I can honestly say that many MSPs lack a concrete sales process structure. That’s pretty worrisome because, let’s face it, you have to have a plan in order to succeed at just about anything. Imagine you’re an engineer working on server maintenance or a network infrastructure build—you wouldn’t do that without a plan, would you? Your sales strategy should be handled no differently.