When you sign up for the Virtual Service Desk you’ll experience the benefit of a live, U.S.-based technical support team on software and hardware products from certified frontline-support technicians. Our friendly customer-service team will use industry-leading internal processes to expertly troubleshoot your technical issues.
One of the essential services you deliver to your customers is patch management. From fixing security vulnerabilities to improving performance – keeping your customer’s systems current and secure can be time-consuming and costly.
On demand services help our partners take on additional projects or on-demand requests from their customers to troubleshoot and manage databases, applications, servers and other network infrastructure.
Unquestionably, the business of delivering healthcare is becoming increasingly complex. Providers are being asked to deliver quality care, ensure patient safety and improve operations in an environment where costs are soaring and reimbursements are dwindling.
Implementing new remote monitoring and management (RMM) software can take a significant amount of time and usually has a substantial learning curve. In response to partner feedback concerning these issues, LabTech has developed LabTech Ignite which provides faster implementation and a reduced learning curve.