Industry Insights

  1. 5 Reasons Merchants Stay Loyal To Resellers
    1/29/2018

    One of the biggest things that generally leads to more repeat business is the ability of a merchant to provide value and be reliable.

  2. How Resellers Can Help Merchants Increase Sales And Grow With Gift Cards
    1/29/2018

    Merchants are missing out on a huge opportunity to increase sales by not implementing a gift card program.

  3. How Resellers Can Benefit From Semi-Integrated Solutions
    1/29/2018

    It has been over two years since the EMV liability shift in the United States. While a lot of business owners have adopted EMV solutions, many are still on the fence on whether to update their payment systems as they continue learning about the value of EMV and the consequences of failing to comply. Some small businesses have been reluctant to comply due to the amount of resources needed to change over their point-of-sale systems. Other have adopted EMV but have been unable to fully jump in due to months-long certification delays.

  4. Things Merchants Look For In A Value-Added Reseller
    1/29/2018

    Among the best things VARs can do is highlight the added value they’ll be able to bring over the course of the relationship

  5. Secure & Document: The Importance Of RMM And PSA Systems In A Post-GDPR World
    1/22/2018

    When an IT incident occurs, two important tools can help tell the story. A remote monitoring and management (RMM) platform tells of what has gone wrong at a customer’s site; a professional services automation (PSA) platform explains what was done to fix the issue. The combination of these two solutions allows MSPs to quickly respond to issues. This is particularly crucial in the case of security incidents that could impact the business and jeopardize compliance with applicable laws, particularly the General Data Protection Regulation (GDPR).

  6. GDPR 101: Key Information MSPs Should Know
    1/22/2018

    With the Global Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services providers (MSPs) have been wondering how the new law will affect them. In many cases, the IT press has treated this new regulation with a mixture of panic and consternation. It certainly makes sense—it’s a new law that requires organizations to step up on their security measures or face potentially hefty fines.

  7. Are Businesses Too Confident About Cybersecurity?
    1/22/2018

    Businesses have become very confident about their cybersecurity with 87% responding that they are 'confident in their cybersecurity preparedness'. But is that confidence misplaced?

  8. Office 365 Users: The Ultimate Danger To Your Company’s Security
    1/3/2018

    Office 365 protection features are optional add-ons starting at $3 per user/month. Most SMBs cannot afford the high costs for these features. With a single data protection solution that can back up computers, mobile devices, databases, emails and applications, including Office 365, a company can achieve a higher return on investment (ROI).

  9. Microsoft 365: Put An End To The Struggle Of Managing Multiple Solutions
    1/3/2018

    Do you want to know more about Microsoft 365, Microsoft’s latest product bundle? Watch this on-demand webinar and hear from the Microsoft expert behind this new project. Get ready to help your clients integrate Microsoft 365 into their business!

  10. 15 Tricks To Succeed In Managing Multiple Office 365 Tenants
    1/3/2018

    A recent survey revealed that it takes a minimum of 13 hours per month to administer an Office 365 tenant with 1 to 50 accounts. If you are a service provider managing more seats than that, the time you spend doing these tasks can quickly get out of hand. Luckily, with a reliable set of procedures, you can make these tasks very easy. To help you out, we have gathered 15 tricks from successful partners who have collectively managed thousands of Office 365 tenants, without any stress.