Zultys Reseller Deploys Premise-Based IP Communications For Allstate Agency Network
SUNNYVALE, Calif.--(BUSINESS WIRE)--Zultys, Inc., a Silicon Valley company known for its open standards IP communications and telephony products, today recognized an innovative solution devised by ROI Telephony for a multi-office Allstate Insurance agent.
Allstate's U.S. agencies have been transitioning away from company-provided office technology to agent-owned systems. ROI Telephony of Dallas Texas (www.roitelephony.com), a Zultys value added reseller, was selected by Mark Tucker, an Allstate broker in Hickory Creek, Texas, who needed a telecommunications system to support his four agencies in Texas, as well as his remote workforce.
"We integrated a suite of Zultys equipment to replace the telephone functionality, and we also improved Tucker's business productivity and service reliability," said Tom McCrary, CEO of ROI Telephony.
Tucker's new system simultaneously manages both the data network and voice communications. Calls to all offices go through a central system, and are easily rerouted when staff availability fluctuates. The solution provides secure instant messaging between colleagues, and advanced voicemail, fax, and call recording features.
"I am most excited about the unified management dashboard," said Tucker. "Just by looking at the presence icons, I know when anyone on my team is speaking with a client or engaged in a meeting. This is possible anywhere I have an Internet connection, so we are now much better equipped to provide reliable service to our customers."
Zultys' award winning IP PBX systems offer an all-in-one turnkey system with pre-loaded software that are easily configured, and do not require additional or external servers. It supports PC, Mac, and Linux equipment, so installation and maintenance are less complex, deployments are faster, and solutions are more cost effective.
McCrary states that ROI has implemented several other Allstate systems, providing smarter and more affordable enterprise-level communications for agents. Companies interested in locating a Zultys reseller or distributor may contact the company at 1-408-328-0450, Ext. 800.
About Zultys Inc.
Zultys, a Silicon Valley company founded in 2002, is showing what's possible for Open Standards IP communications and telephony. The company's Open Standards IP technology is the building block for its award winning IP PBX systems. Companies and organizations around the world are experiencing the benefits of an Open Standards IP platform for their communications needs. Find out more at www.zultys.com.
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