Voice4Net's WebRTC-Based Contact Center Solution Collects Product Award For The Year From WebRTC World, Its Fourth This Year

Provider of Customer Engagement Solutions Earns Additional Accolades For Its Vision and Innovation

Voice4Net, a leading provider of customer interaction and voice communications solutions for businesses, announced it has won the WebRTC Product of the Year Award from the online media publication WebRTC World, a leading industry publication that focuses on WebRTC development activities. This honor comes on the heels of three other product-related industry awards that were presented to Voice4Net from several prestigious high-tech and telecommunications industry sources. Awards won by Voice4Net this year for its WebRTC Client and WebRTC Framework solutions for contact centers include:

• 2015 Product of the Year, CUSTOMER magazine
• 2015 Product of the Year, INTERNET TELEPHONY magazine
• 2014 New Product Innovation Award, Frost & Sullivan
• 2015 Product of the Year, WebRTCWorld

Voice4Net is the developer of the RTC Framework suite of solutions, which allows developers to integrate highly customized and feature-rich contact center solutions that can be catered to specific vertical markets such as education, healthcare and government. Due to the streamlined nature of a browser-based integration model, the solution can be incorporated into a legacy environment, reducing the laborious integration process that was traditionally required in order to achieve customization. The use of a WebRTC-based protocol allows providers to deliver the market’s most advanced capabilities to customers, with less expense and less disruption to the organization.

“Although it’s only April, it has been an exciting year, not just for Voice4Net, but more importantly for the growth and acceptance of WebRTC-based solutions throughout the high-tech community,” said Rick McFarland, chief executive officer at Voice4Net. “Our recent awards are indicative of a shift in the marketplace which is now beginning to endorse WebRTC as a reliable platform to address real-world business processes. We’re delighted to support the growth trajectory of this technology, which we will continue to serve the needs of our customer base.”

About Voice4Net
Based in Dallas, Texas, Voice4Net generates new and useful tools that integrate telephony and database systems. Voice4Net clients enjoy one hundred percent seamless integration between customers, employees and their businesses. By combining the traditional technology of telephones and its cutting-edge proprietary software, Voice4Net ensures unrivaled flexibility in the crucial area of business communications. For more information, visit http://www.voice4net.com.