Vocollect Expands Channel Program To Meet Demand For Voice-Directed Distribution Systems
Vocollect announced the expansion of its channel program by naming Speech Interface Design, Inc. (SID), a Master Value Added Reseller (VAR). The move comes in response to a significant and continuing increase in demand from a wide variety of mid-tier companies seeking the well documented benefits of the integrated Vocollect voice-directed system. SID, a voice systems integrator with more than 10 years of experience installing and supporting Vocollect's voice systems, will work with specialty market systems integrators in North America to deliver Vocollect's offering to their customers. The Vocollect integrated voice-directed distribution solution combines high-performance industrial speech recognition technology with its rugged, built-for-purpose, full-shift Talkman® wearable, mobile computer and a complete suite of Vocollect's distribution dialogs for warehouse functions including picking, receiving, put-way, transfers, replenishment, and loading.
Until recently, Vocollect's channel program in North America, which has generated 1300% revenue growth in the past three years and will exceed 50% of Vocollect's North American revenues this year, was concentrated in a select set of top-tier warehouse management systems (WMS) providers and material handling equipment (MHE) systems integrators. "Our existing reseller partners are the absolute 'best-of-breed' providers of fully integrated distribution solutions, the who's who for WMS and material handling solutions worldwide. We are proud of our relationships with them and the service they provide to users. And now there are many niche distribution integrators with loyal end user customers who are also asking us to help them deliver the payback of our voice solutions to their customers. That market has not been well served and we are pleased to do just that working with Speech Interface Design," said Tim Eusterman, Vocollect's vice president of marketing and business development.
Founded in 1993, SID recently marked its tenth year as an authorized Vocollect value added reseller. Co-owned and managed by Ahmed Reza, a former Vocollect employee, SID has developed and installed numerous Vocollect voice solutions for customers in a variety of vertical markets. According to Jack LeVan, president and CEO of Vocollect, Mr. Reza and his team at SID are the perfect solution for a welcome challenge brought on by rapid growth — heavy demand for experienced, hands-on application support.
"Beyond providing these new VARs with access to Vocollect products, Speech Interface Design is well qualified to help them develop and implement effective voice solutions for their customers," LeVan said. "SID is exceptional for how well they know Vocollect, embrace our high performance standards, and understand our products and market. As a Master VAR, SID expands the breadth and depth of Vocollect distribution to meet the increasing demand from a long list of prospective users. Ultimately, this is very good for new customers - that's why SID will be so successful."
Mr. Reza is delighted to represent Vocollect's integrated voice solution to a new set of systems integrators. "As voice systems are now being actively requested by their customers, many specialty systems integrators are realizing that the Vocollect voice system adds value to and positively differentiates their product offerings in the marketplace. Additionally, we are most pleased that we can now bring Vocollect's tremendously effective voice-driven solution to a wider selection of companies. We're making voice systems a reality for nearly every company that wants it."
Among those companies working with Speech Interface Design to integrate and resell the Talkman voice system with their existing solution offerings are Softeon, a warehouse management system (WMS) provider, in Dulles, Va.; and ASAP Automation, a turn-key systems integrator based in Louisville, Ky. David Kogan, vice president of ASAP Automation, believes, "As a systems integrator new to voice technology, we are pleased with the success we've had working with SID. They've quickly and effectively led ASAP through the learning curve and continue to provide us with highly professional and conscientious support of our on-going voice projects."
About Speech Interface Design, Inc.
Speech Interface Design, Inc., was founded in Pittsburgh , Pa., in 1993. The company provides fully customized, turnkey and fully integrated voice distribution systems, which include needs analysis; initial system design; programming development; integration and testing; system installation; end-user training and technical support. SID is an exclusive Vocollect-certified supplier and installer of the Talkman system. For more information about Speech Interface Design, call 412-323-1135 or visit www.speech-interface.com
About Vocollect
Since pioneering voice recognition for industry in 1987, Vocollect has set the standard for warehouses and other business settings. Together, its market-leading Talkman wearable mobile computer and integrated software suite cut operating costs by eliminating errors and improving worker productivity shift after shift.
Leading WMS providers, material handling integrators and specialty voice solution providers around the world choose the performance and reliability of Vocollect to deliver integrated voice-directed distribution solutions. And every day, over 60,000 workers around the globe rely on Vocollect's integrated voice solution to help improve their operations.