Even in an age where oceans of information are available online, well-designed, comprehensive technology training is still a valuable commodity. In fact, for many VARs, using what they learn from a technology vendor can create a significant competitive advantage.
Harbortouch is one point of sale vendor that has put significant resources behind its belief in the power of knowledge, offering multilevel training that ranges from POS basics to in-depth courses on individual software programs. Some of the company’s investments in training include the recent creation of a 9,000-square-foot educational facility at its Allentown, PA, corporate headquarters, on-site visits to VAR clients, and online courses offered through its Harbortouch University. The training is also offered to internal Harbortouch staff, including its sales force and technicians, as well as to those responsible for sales, installation, and support at client VARs.
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