Top 5 Must-Haves Of The Modern Office Headset

By Brian Brorsbøl

By Brian Brorsbøl, Director of Product Management, CC&O, Sennheiser

To accommodate more seamless workplace collaboration, many businesses have adopted open floorplans featuring expansive, unencumbered spaces deployed with unified communications systems. Such a footprint certainly fosters collaboration but often at the cost of privacy, concentration, and efficiency of its workers.

Warehouse-size workspaces engender distraction and an unprecedented amount of background noise which studies show is a proven deterrent to productivity. More organizations are replacing traditional telephony hardware with headsets that incorporate sophisticated audio as well as noise reduction technologies, not only to adapt to a PC-based softphone environment, but also to deliver features that enhance productivity in modern unified communications and open office environments.

If resellers select the right audio solutions, they can combat some of the drawbacks of these newly-prevalent open plan environments, maximizing the intended overall system benefits for their customers. Below are some of the most widely-demanded attributes business customers request in the market, offering an intriguing glimpse into how savvy VARs can address their end-users’ evolving challenges.