Article | January 18, 2023

The POS System You Resell Reflects On YOU: Use A Provider Who Has Your Back 100%

Source: Total Touch Point of Sale
GettyImages-1201174593 Total Touch POS Resell

Feeling shaky about the support you're getting? Be proactive in choosing a better partner, so you don’t have to be reactive after it’s too late. Trust your gut and invest in a POS and Merchant services provider you (and your clients) can count on.

Imagine it’s Saint Patrick’s Day – an important holiday for many restaurants and bars – and your phone starts ringing incessantly. One of your clients complains that the POS system you sold them is down. It stopped processing payments, and now the staff is forced to do everything manually. The kicker?

The restaurant is throwing a special event for the holiday that they’ve been promoting and planning for weeks, and the place is absolutely packed. A huge crowd of customers is getting more impatient by the minute, and your hopeless client is losing money fast. What was supposed to be a busy and lucrative day has become an absolute nightmare.

This is a real horror story that occurred in an Irish pub, and this terrible situation could easily happen to any restaurant owner and reseller. If you’re selling an outdated POS system you can’t fully trust, it’s only a matter of time before disaster strikes. This is not the place to cut corners in business: it’s crucial to work with a provider who knows what they’re doing.

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