The Benefits And Challenges Of Cloud And Mobile

By Adam Simpson, CEO and co-founder, Easy Office Phone

The convergence of mobile devices and the cloud-powered workspace present today’s companies with a myriad of opportunities for efficiency, flexibility, and connectivity.  With this paradigm shift, however, comes some important considerations for the IT staff and managed services providers (MSPs) supporting these businesses. Here is an overview of the peaks and valleys in the new technology landscape:

Challenges

• Access And Speed. Cloud technologies enable and drive staff to work from smartphones.  This can be a great benefit in terms of mobility, cost savings, and environmental impact, but it does have some important implications. One is using softphone apps to connect directly to the cloud-based phone service. End users need to be aware of mobile network speeds in their area in order to ensure an optimal experience. Users should also note that data usage can increase noticeably as mobile devices integrate with cloud services.
• Lack Of Storage. Portable computers such as notebooks tend to offer decent storage space, but this is not usually the case with smartphones. Most modern smartphones encourage significant reliance on the cloud, shipping natively with apps such as Dropbox.  This is to offset the limitations of the device, such as physical storage space.

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