Integrated Solution Helps Retailers Improve Operational Efficiency
Recently, at the National Retail Federation’s 105th Annual Convention and Expo, Epson America, Inc., a leading supplier of value-added Point of Sale (POS) solutions, announced that Teamwork Retail, an enterprise POS and retail management solutions provider, has selected Epson’s TM-m30 POS receipt printer to offer its retail customers a complete cloud-based omni-channel experience with all the essential components needed to improve operational efficiency. Available from Teamwork Retail today, the company will be demonstrating Epson’s integration with its software at NRF, January 15- 17 at the Javits Convention Center, NYC, Epson booth # 3343 and Teamwork Retail booth # 643.
Teamwork Retail allows retailers to engage with customers on all channels, combining both e-commerce and brick-and-mortar locations. For example, a customer can buy a gift card in the store and use it online, buy a product online and pick it up at the store, and earn loyalty points regardless of where the purchase is made. When a product is sold online, the system instantly tells the store to set it aside for fulfillment. This ‘omni-channel’ approach supports all of these activities on a single platform, allowing employees to view and print data with the Epson printers pertaining to customer purchases, loyalty rewards and other data to provide personalized service from their mobile devices seamlessly from any sales point. Teamwork Retail has previously certified Epson’s Mobilink P20 and Mobilink P80 and TM-T88V receipt printers and is planning to certify the new Epson OmniLink TM-T88VI in the near future.
“The addition of Epson’s TM-m30 offers another great choice for our customers,” said Amber Hovious, director of marketing at Teamwork Retail. “It’s ideal for most environments and our customers especially appreciate its modular casing so they can switch from a top-load to front-load configuration. It also features simple integration with mobile POS environments, intuitive functionality and advanced connectivity, which are all of great benefit to our customers.”
“Teamwork Retail has proven leadership in retail innovation and focuses on the solutions that deliver a seamless experience at every sales point,” said Tom Kettell, director, commercial channel sales at Epson. “The company’s forward-thinking technology solutions are an ideal match with our line of compact, mobile POS receipt printers. Together, we provide retail merchants with a technological edge in a highly competitive marketplace.”
The TM-m30 POS receipt printer offers the freedom to print 3" receipts from virtually any mobile device and/or desktop PC. Ideal for most environments, its modular casing can switch from a top-load to front-load configuration. It features simple integration with mobile POS environments, intuitive functionality and advanced connectivity and has the added convenience of only using one power source for mobile devices and printers, which is exclusive from Epson.
About Teamwork Retail
Teamwork Retail provides a completely cloud-based and mobile (iOS) solution that delivers progressive retail software technology for POS, CRM, BI (business intelligence), e-commerce, clienteling, stock-counts, plus many more organic or integrated solutions. With this retail management system, clients are able to conduct every part of their business in real-time, eliminate the gap between channels, and bring a more efficient and personal approach back into retailing. For more information, visit http://www.teamworkretail.com/
About Epson America, Inc.
Founded in 1975 and headquartered in Long Beach, CA, Epson America, Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration and energy efficiency. For over 40 years, Epson’s advanced technology has been at work in millions of POS systems around the world. Today Epson’s Business Systems Division continues to bring industry-leading, open architecture, smart technologies to the point of service.