There are a lot of services an MSP can sell its customers, but almost every MSP includes BDR services as one of its core offerings. For this month’s product review, Business Solutions once again turned to MSP Remote Technology Management (RTM). CEO Eric Brown and Technical Manager Kevin Danis tested seven BDR solutions in their Massachusetts test lab over a two-week period, investing more than 40 hours. True to RTM’s conclusion when it tested RMM (remote monitoring and management) products for our January issue, Brown says, “There is no single solution that meets every MSP’s needs perfectly.” To that end, we share highlights of RTM’s tests of the following vendors: Asigra, Axcient, CharTec, Datto, KineticD, StorageCraft, and Unitrends. The MSP met with key product experts from each of the above vendor companies and went through the onboarding process with each one.
Interview with Remote Technology Management (RTM)
After reviewing this product, describe your overall assessment.
The StorageCraft solution is a software solution only. The benefit of this is that there is no hardware that you have to purchase to get started. You can also control where you would like to replicate the data. You can choose to replicate the backups to a USB drive, your own data center (using StorageCraft software and an FTP client), or directly to one of their data centers. The pricing structure for StorageCraft is priced per software product. Their pricing for cloud storage is based on only what's used (elastic). If you need full-blown replication with the ability to start a virtual machine in their cloud, it's more expensive but still in line with the other vendors. You also just pay for what you use; you do not have to purchase a block of storage, which is a very nice feature.
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