News | March 4, 2021

Star Micronics And Tikt Team Up To Create A Contactless Restaurant Experience

Tikt by retailcloud creates a contactless customer experience for restaurants with the help of Star Micronics printers

Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies is proud to announce that retailcloud has added support for Star’s mC-Print3 for their new Tikt solution. Tikt allows restaurant customers to scan and see the menu, order their food, and pay their bill on their mobile device to create a truly contactless experience.

Tikt helps upgrade your customer experience, reduce the workload on your servers and you by allowing guests to connect directly to your kitchen and order right from their own devices while seated in your restaurant. Tikt works with any point of sale system and can add to overall profitability – especially during the global pandemic.

Star’s mC-Print3 with CloudPRNT is used with Tikt to send orders directly from the mobile device to the kitchen. The CloudPRNT technology works with the online ordering service to store and create print jobs, and communicate status with the printer. Cloud ordering services post orders using a JSON format while the Star CloudPRNT printer pulls these orders on a defined interval.

“Tikt takes diners to the next step, allowing them to scan a QR Code and connect directly with servers and the kitchen; while improving the overall service quality that servers can provide the guest,” says Kevin Colaco, President of retailcloud. “It also allows restaurants to operate more efficiently, ultimately improving turnover and increasing upsell opportunities.”

About Star Micronics
Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complimentary SDKs allow users to utilize Star printers in tandem with Android, and iOS iPad and iPhone devices to generate receipts for all of its printers. Always leading, and always innovating, Star Micronics enables web-based printing solutions including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit http://www.starmicronics.com.

About retailcloud
retailcloud is a cloud-based commerce POS solution that's easy and inexpensive for small and mid-sized businesses to use, available on mobile, tablet, and desktop. retailcloud provides retailers & restaurants a way to increase sales, better manage operations, inventory, collect valuable data on customer shopping habits, and much more. retailcloud’s system is scalable and grows with your business, software updates are provided as new features and enhancements are available. retailcloud offers consumerized "easy to implement" solutions that change the way merchants operate their business so profoundly that you can't imagine going back to the old way. Access to these types of solutions allow small and mid-sized businesses to focus on what they do best: grow sales by building great customer relationships and creating awesome customer experiences. For more information, visit retailcloud.com.

Source: Star Micronics