News | October 4, 2011

Socket Mobile Enhances SocketCare Service Program

New SocketCare service program expands product coverage and broadens service options

Socket Mobile, Inc. (NASDAQ: SCKT), an innovative provider of mobile productivity solutions, today announced the launch of its new and improved SocketCare Service Program. The program provides customers with unparalleled repair and replacement services including accidental breakage coverage. Enhancements to the program reflect existing SocketCare customer feedback as well as requests for broader coverage options.

The SocketCare Service Program has been expanded to offer two- or three-year coverage, comprehensive coverage, and program term extensions and technical support for five Socket product lines including the:

  • Socket SoMo® 650 handheld computer
  • Socket Bluetooth® Cordless Hand Scanner™ Series 7
  • Socket CompactFlash RFID Reader Card Series 6
  • Socket CompactFlash Scan Card Series 5
  • Socket CompactFlash Mag Stripe Reader Card Series 4

    • "The SocketCare Service Program has undergone a complete refresh," said Charles Fetter, director of technical services at Socket Mobile. "We've taken the feedback gathered from our customers, partners and distributors and built a stronger, more streamlined version of SocketCare that enables our customers to better budget their technology deployments, efficiently support their working environments and maintain maximum levels of productivity."

    Availability
    SocketCare is available for purchase from any Socket Authorized Reseller, or directly from distribution. For more information visit the SocketCare Service Program web site at www.socketmobile.com/support/socketcare or contact Melinda Hughes, SocketCare Service Program manager, at +1 510-933-3198 (between the hours of 6 am and 5 pm Pacific Standard Time).

    About Socket Mobile
    With more than 19 years of experience in the Automatic Identification and Data Capture market, Socket makes mobile computing and productivity work. The company offers a family of handheld computers and an extensive portfolio of AIDC peripherals designed specifically for business mobility deployments and to enable productivity increases and drive operational efficiencies in healthcare, hospitality and other vertical markets. The company also offers OEM solutions for the mobile device market. Socket is headquartered in Newark, Calif. and can be reached at 510-933-3000 or www.socketmobile.com. Follow Socket Mobile on Twitter @socketmobile and subscribe to sockettalk.socketmobile.com, the company's official blog.

    SOURCE: Socket Mobile