Simple Things You Can Do To Engage Your Current Clients

Many people like to assert that selling Managed IT Services is in no way, shape, or form sexy.  And to that… we 100% agree.  Tell anyone that you work in Managed IT Services and the only thing they’ll ever think about when they see you is glasses.  It’s inevitable – even if you are a GQ hunk in Calvin Klein underwear, you’re still a nerd.

However, the thing about technology is that a lot of people are naturally interested in it – which means creating high levels of engagement with your clients should be relatively easy, even for an MSP.  And what this means, is that every interaction with your clients doesn’t have to be centered on backups, servers, and the ‘Harry-Potter-like’ magic of cloud computing.

In fact, the more you expand your conversations to educate your clients on other important technology issues, concepts, trends, and practices, the more your clients will appreciate the relationship they have with your MSP.  Here are a few ideas to get you started.