Case Study: Major Law Firm Saves Money, Improves Service And Gains Peace Of Mind With A Best-Practice Document Management Solution From Iron Mountain

Motley Rice LLC is one of the nation's largest plaintiffs' litigation firms. The firm gained recognition for its work on behalf of asbestos victims, against Big Tobacco and for the 9/11 families in their groundbreaking lawsuit against terrorist financiers. Motley Rice is headquartered in Mount Pleasant, South Carolina, with additional offices in Rhode Island, Connecticut, New York and West Virginia.

Like most law firms, Motley Rice depends on secure, efficient and accessible records. But because the firm handles many long-running and complex cases, such as asbestos lawsuits, records management is especially important.

"We have a large quantity of litigation case files to handle," says Hillarie Stecker, Director of Litigation Support at Motley Rice.

To manage these records, Motley Rice maintained two facilities for storing and servicing records. In 2007, Motley Rice, LLC decided it was time to bring in outside document management experts to manage their records in order to streamline operations.