Case Study: Penn Stainless Products, Inc. ROI Strong As Steel

This global stainless steel producer and distributor implemented DocuWare to securely manage financial documents and link accounting information with product test reports. Today, the company can better manage production costs and has improved employee productivity and customer service now that information is securely filed. The best part — DocuWare's ROI was realized within the first year.

Penn Stainless Products, Inc., founded in 1949, is a global distributor of custom specified flat rolled, bar, structural and tubular stainless steel products. With over $140 million a year in revenue, Penn Stainless Products (PSP) is a mid-sized player in the stainless industry.

Documents
With over 9,000 customers and double digit annual growth, PSP needed a more efficient document management system. Information was shared between 60 employees and searching for information was tedious because documents were subject to slow refiling and misfiling. In addition, the company needed to reference each invoice with the heat or test report for the product specified.