Case Study: Value Added Reseller - CSA

CSA was founded in 1993 and became an ESET customer in December of 2002. CSA's employees are consultants for large organizations who value their privacy, as CSA is an expert in perimeter and internal network security. Typically, the process begins with CSA coming into an organization, evaluating the system configurations, recommending what software to run, and how to deploy it. CSA boasts several hundred clients, with sizes ranging up to 1,200 computers.

In the words of CEO Stephen Elek — "I became a partner with ESET because I can sell and support the product."

He feels that way because he has spent time selling, installing and managing other solutions as well — including those of Symantec and McAfee. Stephen's greatest challenge lies in overcoming the current policy prevalent at a lot of large organizations, where inferior software is deployed because it comes from a bigger name, and is thus a "standard."