6 Rugged Mobile Device Features Field Service Technicians Are Asking For

By Joanna Rotter, content marketing specialist, MSI Data

Service work out in the field can be rough. Equip technicians with mobile devices tough enough to get the job done without interruption.

Field service is an industry ever on the move. With service technicians traveling all over the place and working in nearly every environment, it’s important that workers are equipped with a mobile device and service management app to view and record customer and asset information in the field. 

But since those environments are often difficult to work in, including harsh weather conditions, areas with moving vehicles and equipment, and settings with dirt and dust flying around, those mobile devices tend to take a beating.

The Solution? Rugged mobile devices let techs do their job without worrying about breaking or damaging it on the job. While rugged devices aren’t for everyone, they’re awesome for organizations working in the roughest environments, so businesses don’t need to replace their mobile device every time they turn around.

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