Download | March 1, 2023

2023 RSPA Retail IT Channel KPI Study

Source: RSPA
RSPA - KPI Study

For the seventh annual Retail IT Channel KPI Study, the RSPA has compiled data that will help VARs and ISVs better navigate today’s ever-changing ecosystem.

Among the key takeaways:

  • Half of VARs achieve double-digit sales growth
  • ISV/VAR hybrids experience second consecutive best sales year
  • VARs report healthy 2022 profits
  • Recurring revenue transition: incremental progress, no backsliding
  • One-fifth of VARs aspire to be acquired by 2025
  • Top niche verticals for 2023: liquor, cannabis, hardware
  • Solution providers up their benefits game
  • Sales pay spikes again for VARs and ISVs
  • Opportunities & threats: “Channels have shifted and condensed”
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