From The Editor | July 29, 2011

RMM: Not Just For MSPs Anymore

Webinar: Cloud 101

by Gennifer Biggs, security, storage, and managed services editor
One of my favorite blogs to follow is that of Larry Walsh, who launched his own company and the Channelnomics blog nearly a year ago. This week, he passed along a piece of research he collaborated on, a look at the impact remote monitoring and management (RMM) tools have on the profitability of IT solution providers that use them. The results? "Analysis of Corelytics data … finds solution providers using RMM tools in their service and maintenance delivery have 18% higher net profits than the overall channel population. Further, high-density RMM solution providers – those that service 75% or more of their clients with RMM tools – have net profits 49% higher than the overall channel population and 26% higher than RMM shops with lower client subscriber density."

Now, while that is great news for those taking advantage of the powerful RMM tools out there, the advent of cloud will also open the door, I believe, for more growth fueled by the management scalability provided by RMM tools. Now, I haven't had a chance to talk further with Larry on this report, but I'm looking forward to doing so at CompTIA Breakaway next week, and I'll be sure to share his insight in my blog. In the meantime, you can read the full report at the Channelnomics' website.