News | December 6, 2016

RFD & Associates Launch New Subscription-Based Application Monitoring And Performance Optimization Service, MAAPS

RFD & Associates, Inc., a leading IT technical solutions company, announces the launch of their Managed Application and Architecture Performance Service (MAAPS). Delivering increased functionality, performance, security and manageability, MAAPS protects uptime, enhancing the end user experience and avoiding costly delays and diagnostic lag time, for organizations’ most mission-critical, public-facing applications. 

RFD works with some of the largest public and private organizations in Texas and across the country. By combining leading-edge tools, such as CA Technologies and Splunk, with application and performance expertise, MAAPS proactively monitors, optimizes and deters infrastructure performance problems. Through the use of MAAPS, RFD was able to monitor and track 22 million application metric instances every 15 seconds for the Texas Health and Human Services Commission and over 100 million application transactions per day for the United States Department of Veteran Affairs. 

“We’re thrilled to officially launch MAAPS,” said Anne Davison, president and founder, RFD & Associates, Inc. “Every detail of our unprecedented IT solution was painstakingly designed to provide the crucial visibility needed across an organization’s IT infrastructure to optimize network and application performance, reduce operational expenditures and ultimately improve the bottom line.” 

MAAPS Key Capabilities

  • Access a Flexible Subscription Service: Reduce operational expenditures and gain immediate value with no upfront investment by selecting the subscription that best aligns with an organization’s needs, budget and timeline.
  • Receive Advanced Reports: Quickly view an organization’s application availability and performance trends in real-time. 
  • Monitor Application Metrics with Custom Performance Dashboards: Check the most critical performance metrics and application analytics using a unified monitoring dashboard. 
  • Receive Alerts: Establish notification preferences and thresholds for individual and group communications focusing on the performance and availability of monitored applications, databases, servers and mobile users. 

“One of the biggest pain-points our clients have is that they simply do not have the staff to fully implement and efficiently manage their organization’s application ecosystem,” said Scott Glover, chief operating officer, RFD & Associates, Inc. “With MAAPS, our experienced and knowledgeable staff are able to quickly identify, triage, cure and most importantly, prevent organizations’ complex and critical technology obstacles.” 

About RFD & Associates, Inc.

RFD & Associates, Inc. has extensive experience in a variety of industries, and has helped countless private and public sector companies solve their most complex technology challenges for over 30 years. RFD strives to gain a clear understanding of our customer’s pain-points and expectations, while balancing the demanding constraints of the agency IT support team. 

RFD’s model of providing customers with experienced staff, functional software solutions, flexible contract management, and an unparalleled commitment to success has helped to grow and nurture enduring client relationships for more than a quarter of a century.

Source: RFD & Associates, Inc.