Product Comparison: RMM Software 2016 - ConnectWise

Source: ConnectWise
ConnectWise
  1. NOC
    1. Do you offer NOC services?
      Yes
    2. Yours or a 3rd party?
      Live Virtual Help Desk
    3. What is the additional cost?
      Please contact our sales for pricing
    4. NOC location(s):
      Victoria, BC, Canada
       
  2. SaaS or On-Premise? Any differences to cost?
    Both. SaaS is higher monthly subscription cost per agent with no perpetual option.
     
  3. Agent/Agentless/Both?
    Both. Limited monitoring and inventory for agentless devices.