Case Study: Pep Boys

Pep Boys ships everything under the hood for everyone, from the enthusiastic do-it-yourself mechanic to the average car owner. The Philadelphia-based company distributes automobile parts and accessories, from polish to turbo mufflers, to its 562 stores in 35 states and Puerto Rico.

With five distributions centers (DCs) each handling from 50 to 150 trailers daily at each DC, Pep Boys needed greater visibility into just what was in those trailers, as well as where each trailer was at any given moment. But that kind of transparency and visibility just wasn't possible by manually reviewing Excel spreadsheets; they don't provide actionable real-time information needed to make Pep Boys' operation more efficient.