Case Study: Patchogue-Medford School District Gains Efficiency With Standardized Print Services
CUSTOMER BACKGROUND
Patchogue-Medford School District operates seven elementary schools, three middle
schools and one high school in Long Island, N.Y. The OKI Printing Solutions sales
representative had a previous working relationship with the IT director at Patchogue-
Medford from another district location in Long Island. At that time, OKI Printing Solutions
had performed a Managed Service assessment that resulted in the customer's former
district transitioning its existing printer fleet from another vendor. When the contact took
the current position as IT director for Patchogue-Medford School District, one of his first
tasks was to improve the current cost of the district's printing operation. OKI Printing
Solutions, along with a handful of competitive print vendors, was called in to compete for the
business of improving operational costs.
THE CHALLENGE
Patchogue-Medford School District was using a variety of printer brands and technologies, and each department was responsible for its own
technology purchases. There was no standardization across the district, making it extremely difficult to cost-effectively manage the district-wide
fleet, resulting in unnecessary consumables spending. With the print vendors competing for the business, the IT Director set the following goals:
reduce consumables costs; incorporate color capabilities with color controls to manage costs; and increase media flexibility in order to enhance
students' creativity. Controlling costs was the number one priority, in addition to reducing the downtime incurred with obsolete products, as the
district had trouble keeping inventory on consumables because the fleet was so varied.
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